"They are a scam"

I am turning them into the Texas Attorney General office for fraud. They said they were with Amazon. They are not. They said they could publish my book in a short period of time. In July,2024, I paid $1999 and sent my manuscript in very good proof read condition. They said their conversion program yielded some problems. It took me months and ended up with 40 pages of corrections that were sent to them. After several submissions they stopped responding to my requests or answering my emails. I have asked for my money back and have not heard from them. I have published four other books and have never had these problems and unprofessional conduct. Paul Pantleo, DDS, PhD.

"This company is a scam"

This company is a scam. I sent my manuscript and decided it wasn’t a good fit for me. Now they are threatening to publish MY book without me. I’d give negative stars if possible…

"Stay clear of this one"

There are many publishing companies that have similar names. This review is about one that goes by AMZ publishing and has a feather logo. Their website is at amazon publishing dot company. The home page is turquoise green, yellow and black with two people sitting on a stack of books. It is unclear where they are located. I was sucked in by the sales person, Ryan M., who told me all of the wonderful things they could do for me. They even gave me a payment plan. I should have known they were not great when my "team leader" set a phone appointment and did not keep it. When we finally talked for the first time, it was like talking to a very busy call center in India. On that first call she told me I could only speak to her and no one else on the team. Weird! She was nice but inconsistent. When it was time to publish I was given multiple dates that came and went. At that point, without any warning, the woman I had worked with for months was gone and I had the team manager, Paul H. to work with. My emails often went unanswered. In order to have them upload the manuscript to Amazon, I had to open a KDP account that had the same password as my Amazon account. I also had to give them the one time code. This made me very uncomfortable and I quickly changed my password after. The book got published a few weeks ago and has several small typos. Paul H. refuses to fix the typos unless I give them $500 more! The file they sent me is a pdf that I cannot edit, so I can't fix the typos myself. I would definitely not recommend doing business with this company! I hope this review saves someone from dealing with these people. Also, do yourself a favor and read the reviews on Yelp too. They are spot on.

"Communication With Your Team is Key! "

I had a fairly good rapport with my publishing team. They did great work with the cover. They listened to my suggestions. Every now and then I'd be curious about something, and I would have to be proactive about inquiring what something means, or why something was done the way it was. I would have liked to have been kept in the loop a little better (e.g., why certain decisions were made, etc). But all in all communication was good. Also, I am an amateur at editing and formatting. It is an area I needed much help in, but I ended up having to do some of the work in recognizing whether footnotes were done correctly. I noticed that they weren't consistent the way I wrote them. So, I had to speak up about making sure we standardized them. But aside from a few areas where I felt I was on my own with respect to catching formatting mistakes, the team did a wonderful job!

"Outstanding work. Highly recommended"

First of all, the quality of their work is outstanding. Second, I know that I can count on the director of the project to listen well to what I want and to make good suggestions on how to attain the goals I have for my book. Overall, I am greatly satisfy with my collaboration with AMZ Book Publishing Services.

"My experience in working with Idris."

I have been working with Idris for a while on publishing my book. He has been very helpful and easy to work with. Given that this has been my first time going through this self publishing process, I have benefited from Idris' knowledge and experience in this area. I highly recommend him as a project manager and won't hesitate to work with him again.

"Exceptional service"

I am receiving an exceptional experience and service from Frank Morrison and team. He goes above and beyond, is so knowledgeable, sincere and really, truly has my interest at heart.

"Work with your staff member often."

Progress has been slow in publishing my children’s book. Perhaps the previous APH workers were over worked. But recent staff have moved the project along and resolved hanging points of progress. I would give 5 stars, had this always been the case. I have confidence that my book will shortly be in the market place and in the hands of children.

"They've been super helpful in so many…"

They've been super helpful in so many ways. They are efficient and effective. They do good work and do it quickly.

"Our experiences teach us to keep working for our goals"

I finally fulfilled a dream of being an author and got to share the thoughts and creative part of who I am with others!
There were bumps along the way as is part of any experience that is new in life but Liam at Amazon Pro Hub was awesome in following through. Writing and publishing a book is not for the faint of heart-but it is a worthwhile experience and I am hopeful that it will lead to more publishing of my works in the future. Thank you to Liam and his team for your customer service and for realizing what I did and didnt need. Thank you for staying with me on this journey and for your ultimately great customer service!