"Quick service"

Quick service, delivery arrived in perfect condition.

"Great service as always"

Great service as always, speedy delivery.
Great staff at my local Kings Norton branch

"The online order system is not good"

The online order system is not good at all. Second time I've used it and waited 3 days. Not the fault of my Southport branch, they are really good.... Far easier and quicker to ring them up and have the order delivered within a day and very often a few hours. Won't be using the rubbish online ordering again !!!

"Unhelpful service Newton Abbot branch…"

Popped in today to Newton Abbot branch to buy more materials.
Had some items purchased from their store in Torquay to return but oh no - That's not possible! Unhelpful!
Went to City Electrical, polite helpful service.
No more Denmans for me!

"Good delivery"

Simple enough to purchase and the delivery was straightforward. I was pleasantly surprised it was by a delivery driver from the local branch rather than by parcel carrier from a central warehouse. The only thing that could have been better was the emails between purchase and delivery - I did wonder when it was going to be despatched and arrive.

"Poor customer service"

I had ordered a length of cable not it arrived in 3 short lengths.
I was then told that I had to reorder and pay again and would eventually get a credit back.
So basically I was out of pocket for an error made by Denmans and was told that was the process so I had to suck it up.
One of the worst customer experiences I have ever had.
Fortunately the local branch has worked hard to try and resolve the matter.
Whoever is responsible for group customer service needs to join the 21st century and not try to blame the customer for Denmans error.

"Great service "

Denmans Electrical BSE absolutely great service, if its not on the shelf always next day. The staff are friendly and knowledgeable in all items of stock the carry. I have never used any other supplier.

"Online order part delivered- Local shop…"

Online order part delivered- Local shop unable to fulfil due to central distribution hub!!
Lee at Arnold went out of his way to refund and get it sorted-
Haven’t used Denmans much in the past but have moved up a notch 👍

"Shop service very good"

Shop service very good, but the web-site seems to makes it impossible to search efficiently for certain items because there is no filter option. My example was searching for a specific 25mm cable whereby I had to wade through the list of all cable sizes before finally finding it. This is frustrating enough to make me go elsewhere for online orders.

"excellent service…"

we were let down from another company and needed items quickly. we found Denmans on-line they had all the items we needed also we were able to collect everything before 8 O'clock next morning. thank you for saving the day, work completed on time
Excellent service