"Horrible experience"

Horrible experience. Zero customer service and they didn't pick up my order or communicate anything. If you need laundry done. DO NOT USE

Edit to respond: Order pickup was set for the day prior to when they would close (2/7). Only after many attempts for reach them, the day it was suppose to be delivered did they finally respond on WeChat (Zero customer service in the sense that there is no proactive measures on their part). If anyone doubts me, just look for a phone number to contact them (there isn’t one). Just look at the rude and aggressive nature of their response. I still have not even received a refund. Absolute joke of a company

"Super service"

Rapidité, super contact, très pratique !!

"Super service! Above and beyond"

We were staying at the Four Seasons and desperately needed some clean clothes at this point in our vacation. I mistakenly opted for next day at noon instead of same day which would have meant we would have missed our flight. They were kind enough to deliver by 8 am which allowed us to keep our schedule. Great service!!!

"Horrible experience"

Horrible experience. They returned my clothes unwashed and with more wrinkles than when I gave it to them. Additionally, I was missing a very expensive pair or jeans and instead they included jeans that weren't mine. When I contacted them and told them that I received jeans that weren't mine they argued with me and said that isn't possible. Be careful, they don't actually wash your clothing. They spray febreeze on them, fold them, then return and claim they washed and dried.

"Laundry service in Shanghai 2023"

In Shanghai, with a stack of laundry and the hotel wants a small fortune. Found laundrytown online and was skeptical, but this was a great service. The website is clear and accurate instructions. Left my laundry with concierge and they delivered it ahead of schedule.
Excellent! laundry town thankyou.

"Perfect experience!"

Very convenient, turn around faster than promised, and excellent experience and I wish everywhere I went had this service. Will definitely be using it again!

"Zeer tevreden"

Zeer tevreden, snelle service, propere was, mooi gevouwen, ruikt overheerlijk!

"Huge time savings"

Would highly recommend. Saves a ton of time.

"Excellent laundry service"

Excellent laundry service, collected and picked up in the same day for a great price. I use them every time I'm in KL

"Excellent customer service!"

Excellent customer service! They were efficient, helpful, and provided a wonderful service. I highly recommend this company~