"My problem was not with Migala but …"

My problem was not with Migala but stainmaster. I purchased a carpet in
2015 and by 2017 it looked 10 years old. InVista took forever to decide
to replace it and then ordered the wrong color which delayed installation another month. Finally got another carpet installed and Migala was awesome.

"Great experience with Migala Carpet One"

Working with Migala Carpet One has been a pleasure. I have found the personel at the Portage location to be friendly and very helpful. Aside from having to wait longer than expected to get a date for my carpet to be installed, everything went smoothly. The installers did a excellent job and were courteous and careful when moving our belongings.

"Bad experience"

Salesman very nice, but between the scheduler and installer, this has been a horrible experience! Was told installer would be here between 8:30 and 9:00 am. Never showed up until after 12:30 pm. I made several calls during this time, getting several reasons why they weren't here. When they finally showed up, lead installer read his plans wrong, was rude, and they left me with a huge mess! Then were leaving without moving my furniture back. On the lower level, they didn't bother putting my things back at all. Very poor communication from scheduler and none from installer. I took a day off work, missed a scheduled appointment. Not sure I would use Migala again and would not recommend them to others.

"Consistently happy customer"

Consistently happy customer! Anytime we are ready to update flooring in our home, Migala is our go-to place.

"I love my new bathroom floor"

I love my new bathroom floor. The gentlemen who layed the floor were courteous and efficient.

"Excellent customer service,and prompt …"

Excellent customer service,and prompt installation very professional

"Great as always."

Reliable, on time and great to work with.

"Carpet was defective and reordered"

Carpet was defective and reordered. The reorder was also discovered to be defective. I am currently waiting for a second replacement.

"Excellent!!"

Even before we walked into Migala that afternoon, we knew we were making a wonderful decision. After speaking to Phyllis about the different colors and samples, we decided on Karistan. We love the carpet and can't wait to do the next room.

"Delighted with our new bathroom floor."

Folks in the shop helped us pick the right product for us and the installers were on time, very neat and professional.