"Wont Refund Back your Deposit"

Really unprofessional company, very difficult to get your DEPOSIT back!

1. It had taken nearly a month and in numerous follow ups to get my deposit back partially.
2. They would not respond to your emails even if you send them multiple follow ups. Whilst I had to call them daily for a month for getting my refund back, they would keep on delaying and postponing it citing different reasons.
3. They would charge you with unknown fees and would not give a proper justification.
4. If you call them up, they would provide incorrect information and half truths.
5. Company is really understaffed because every time I call them, they will say that there is only one lady who is dealing with the deposits and she is busy at all times and will rarely respond to your emails!

"Worse company ever"

Worse company ever, do not trust!!
Everything was wrong with this company. Bad customer service from both staff and management to the extent they scream at you down the phone, ignore emails, lie about everything and call you a lier.
The house we rented with them was a huge health and safety hazard from getting electric shock, mould and damp through the house, broken cooker and an active gas pipe.
This agency hasnt got a clue what there doing. When reporting a fault through their system they just ignore you and when tried to phone they threatened to get the landlord to kick us out.
Dont follow their own contract or the law. Tried kicking us out 2 months before our end of tennancy. Tried taking our deposit from us from faults the previous tennant did. Took forever to get our deposit back. They couldnt care less about the property, all they want is the money.
Had a load of hassle from them from start to finish. Avoid at all costs.

"Excellent service and great price"

Excellent service and great price. Georgia and Hannah were great at keeping us updated and sorting any issues that came up in the process, would definitely recommend!

"Superb service from David and his sales…"

Superb service from David and his sales team. A very straight forward process and at an extremely reasonable price.