"Wrong Order Delivered"

I ordered a specific excellent French wine. What was delivered was something completely different, a cheaper Spanish wine with a totally different name.
So I couldn't serve it at a planned dinner party and had to wait days for the wine to be replaced by the original order.
Not a good service.

"Personalised service"

Very personalised service provided by Charles with helpful opinions. A nice dialogue when purchasing the wine in contrast to most other online experiences.

"They were super helpful in delivering…"

They were super helpful in delivering the wine I ordered by a particular date, which was really appreciated.

"Smooth buying process"

Smooth buying process, good communication on delivery. All well executed

"Good delivery comms & packaging"

Good delivery comms & packaging.
Restocking Muga - smart move !
Pls invite me to your next sassicaia tasting 😊

"Easy and efficient"

Ordering was easy and the wine arrived as scheduled

"A personal recommendation from Charles…"

A personal recommendation from Charles Waud who knew my favoured wine was Rioja influenced my decision to buy several cases of this wine. I wasn’t disappointed! The fact that Charles remembered my style of wine in itself was impressive. The wine was exactly as he described and was lovely. Easy to buy and the delivery was prompt and pain free.

"Tua Rita"

Hard to find wines at good prices.

"Great wine club"

Great wine club, love the range of wines available and use them for corporate gifts as well. Enjoy the 'extras' i.e. wine tours and information booklets about the regions. Always a super personal service and fast delivery.