"PVC Slat Screening SKU:TPG-S1009G"

I recently purchased a 4 meter roll of PVC slat screening from The Range online. The roll arrived and it looked exactly what I wanted/needed to screen off our neighbours view of our household bins. I measured the piece I needed and cut a length off the roll which duly started to disintegrate into separate 20mm sections. The screen is made up of individual 20mm slats held together by a series of cords which should be fully adhered to the plastic slats. Unfortunately the top and bottom cords are in places but the rest are not, so once cut the cord becomes loose and the screen falls to bits. Having spent over £60 on a roll of screen this is not fit for purpose and very disappointing. I await The Ranges reply who are dealing with my complaint.