"The Momo water Dispenser is n excellent…"

The Momo water Dispenser is n excellent product! I love it! It’s the best in water dispenser’s.

"Amazing customer service"

Love the water pump and now I love this company even more. I emailed customer service due to the pump having issues and received super helpful advice from Rafael Santana on how to try to fix it. Was unsuccessful but he honored the warranty and sent out a new unit right away. Highly recommend!

"Request for Shipment Status "

I recently had to email your customer service department to ask them a question about my order that was being delivered to my location. Once I submitted my email to your customer service department, I received a response promptly by your employee, by the name of Rafael Santana. Rafael in his email response, assured me that there was no need for me to worry about my order and that the merchandise was on its way to my location. Rafael provided a link in the email where I could track the status of the shipment. Once I received my order, I sent Rafael a courtesy email to let him know that I received my merchandise. I also was impressed how well my merchandise was packaged and also was elated about the prompt delivery. Overall, I am a satisfied customer and thanks to Rafael and your packaging department for a job well done!

"Beautiful product…Exceptional Service"

Exceptional and easy service and a great product too! I love the look of the stone mats but one did crack in the corner. I emailed the company and showed a picture of what occurred. Since it was within a year, their warranty covered it. But what I loved most was how easy and responsive the company was. I got a quick response saying they were sorry about the crack and that they have already sent out a new one. Who has service like that these days anymore? I don’t come across it often and when I do, I know that’s a company I want to do business with. Again…beautiful product and superb service.

"This so good experience for me"

This so good experience for me. That’s product very quality and so useful

"Update to my previous reviews about the…"

Update to my previous reviews about the mat warping. The company contacted me after I wrote the review and sent me a new mat free of charge. I appreciate them correcting this issue.

"Super wooow"

Super wooow

"Amazing customer service and amazing…"

Amazing customer service and amazing product delivered on time!

"Just be sure"

I had to return the mat because it just didn't work in my bathroom. The company is great and they worked hard to get things sorted. Just be sure that you want the mat because returning it is expensive through USPS. Momo Lifestyle people were kind enough to figure out how to help, just make sure you read the return shipping policy.
I really like the mat and wish it could have worked out.

"I love the product but...."

I love the product. Specifically the shower mat.
The problem is the outer packaging for shipping. The product is in bubble wrap, a tight fitting cardboard box and then another cardboard box. The problem is that I ordered 3 and those nicely packaged boxes were loosely in a larger box which was either dropped on a corner with nothing to act as a shock absorber. Two of the three were damaged. After notifying the company and verifying with pictures, I received replacements for the two damaged products. The packaging was identical as the first time- not enough crunched up paper to stop the boxes inside from moving around loosely. This time one was good and one corner was slightly pushed in. I’m so sad and disappointed because I love the product and these were Christmas presents for my family.