"Outstanding customer service"

Outstanding customer service! They were not looking to seel you the most expensive carpet. They listened to what we wanted, and made recommendations based upon this. Scott wqs very patient whilst we made our decisions and was happy for us to take home the swatches to see what they looked like. Layton, the fitter was very good, pleasant and got the job done to an exceptional standard. I have no hesitation in recommending them, and we will be back when we need to replace our downstairs carpet!

"Helpful and not pushy"

The staff at Corinium Carpets were helpful and not pushy. They advised me on my options and came to measure up, promptly emailing a quote. They didn't chase or make me feel pressured. I looked into a couple of other options and decided Corinium were best. When I finally contacted them to proceed, they booked a date without delay. The fitter did an excellent job and I'm very pleased with the work.

"Excellent carpet"

Second time I’ve used corinium - great quality carpet as ever thank you. So much better than the one I had from carpet right. I wouldn’t go anywhere else and great to support local.

"Excellent service"

Delighted with the new carpet and vinyl flooring. Excellent service

"Knowledgeable, great value and best service"

I tried a couple of local carpet places, but as soon as I visited Conrinium the deal was pretty much done. The sales guy knew his stuff and very quickly narrowed down the huge amount of choice. I also tested their value with an identical quote from another (less helpful) supplier and Corinium were cheaper for the exact same deal. The survey and fitting was professional and high quality result, would highly recommend.

"Very disappointed with my recent…"

Very disappointed with my recent experience of new carpets. One of their “most experienced and trusted” fitters left without clearing any of the mess. He also damaged a bannister, left a very obvious stain and badly fitted a step. They did put things right but it has been a real battle to get some discount for the poor service.

"Good service marred by not sticking to fitting appointment"

Showroom staff very helpful and knowledgeable. Fitter excellent. Only drawback was appointment for fitting was not stuck to. I had to hang about from morning to 3:30 pm for fitter to turn up after being originally told by shop staff to expect him after he had done a 'small job' first thing. Turned out they had put in another job without advising me and I had to ring shop to find out what was going on.

"Very good and helpful"

Good selection of carpets and competitively priced. Helpful staff, though some not quite as interested in you, personally, as some staff from other outlets. The fitters were very helpful and willing, though the quality of their fitting will tell in time. They did not clear up all the small bits on the new carpets and did not vacuum the carpets; they seemed to assume that it was our job - and it is a long one with lots of fluff etc coming off a new carpet!

"Dan in the Cheltenham shop was very …"

Dan in the Cheltenham shop was very helpful, the carpet was fitted at the time and day as scheduled, fitter did a great job, all in all totally Pleased and I recommend Dan to be your customer servive staff member should you want to purchase from Corinium in Cheltenham.

"Very satisfactory"

Plentiful choice of carpets at the showroom, with help and advice to choose the carpets we wanted (this was our second from Corinium, so they were worth going back to). There was a hiccup over the fitting as one of the fitters was sick and threw out the schedule, but Corinium kept in touch so we could all work round it. Minor problem, that the fitter didn't keep us updated on timing (we were his second call that day), but when he arrived he did a good job quickly and cleanly.