"Experts in their field"

Very few firms supply spare keys for Volvos - they are rated as particularly difficult to supply, also expensive, so I was grateful that 3D Autokeys could do it. The key took more than a month to arrive, but 3D were very helpful when I had to change the appointment date, twice, due to urgent medical appointments, and when technician Glen came he was friendly, efficient and informative. The key itself works fine and looks very good quality - much better than a previous aftermarket key bought for a previous car from another company.

"All 100% happy "

All 100% happy . Phoned up , made appointment. They contacted me before they came. Sorted the car and new key .
All now working.
Jay was superb with his work and explaining what he was doing .
End result was a car I can now start.
What I was quoted was what I paid
All 100% correct and now happy
Thanks

"Professional and helpful"

Jay is so kind and responsible. Though it is not his job duty, he was so patient to explain every procedure while performing his task. Highly recommended!

"Great Service, worth the money."

I had took the online survey to get a quote regarding a spare key. Ellie who emailed me was very understanding with the timing i wasn’t able to do. Within a couple of days, Jay came out to sort me a spare key. He was lovely and did a perfect job. Customer service was spot on, service with a smile for definite.

"Excellent service at a fair price and…"

Excellent service at a fair price and minimal inconvienience.

Technician solved Fob issue and identified a key problem I hadn't considered.

He was polite, efficient and got my sorted in no time without charging an arm and a leg.

Highly recommended.

"Fantastic service"

Fantastic service
Friendly, professional but most importantly honest.
Quoted £84 for reprogramming 2 x key fobs, once assessed realised it was just damaged pins and they only charged me the £15 assessment fee.
Would have been happy to pay the quoted price.
Technician Jay, you are a Legend
Thank you very much

"2 Keys cut"

Hi just wanted to put a fantastic review on trust pilot for this great family run company, from start to finish everything went very smoothly. From my initial emails & quotes from Melissa very helpful gave me a date for them to come to mine to cut 2 keys. Got a phone call on the day 23/03/2024 nice & early to tell me they was on the way, on arrival was met by Glen who explained everything, very knowledgeable & helpful & went that extra mile. I would give this company 10 out of 10. Great communication, fantastic price, very efficient. Will definitely recommend & use again. Many thanks Nige

"Didn't get what I was quoted for."

Didn't get what I was quoted for.
When I phoned up for a quote (Jordan) I was told that they would be able to provide me with 2 new fold away keys for my van. However after the first visit was aborted due to "wrong components"on the Wednesday I was told they would return on Friday with the correct components to complete the job. At no time was I informed that instead of getting the job I was quoted for (fold away keys) I would be getting the opposite to what I had requested, (ridged key).When I called the office and spoke to Jordan expressing my disappointment the response I got was "I can always ask the technician to take the keys back and cancel the job). I don't feel this was very fair or professional after I had to stay at home for a second day and still didn't get what I was quoted for.

"5 stars technician Dan came out to do…"

5 stars technician Dan came out to do my mercades cls key today as my other one had gone dead and did a great job thanks 😊

"Had my spare key made by Ash today"

Had my spare key made by Ash today. Lovely chap! Really excellent service at my home address. Good price, much cheaper than the dealer price. Time will tell if it lasts. Got a year’s warranty with it. All round I’m impressed and please.