"Very polite until I decided not to move forward"

This company uses very high-pressure sales techniques. The consultant was polite until I let her know I would not be moving forward until I explored other options. After that point her emails became extremely rude and unprofessional. After the experience I had I would advise others to be very wary in considering this company.

"I was happy with my choice"

Finance solutions is really good company. They provided me helpful information for my case, they always replied very fast and competent in their work!

"Good Service"

I am satisfied by Finance Solution Services and there problem solving techniques.

"HORRIBLE COMPANY & SERVICE!!"

HELLO READERS,

PLEASE READ CAREFULLY BEFORE DOING ANY BUSINESS WITH THIS COMPANY!!

My Experience,

I am in some credit card debt due to starting a business that has not quite taken off and was in need of additional information or possibly a debt consolidation option. I gave them a call and was getting very quick, respectful service in regards to gathering my information, answering questions, etc They gave me my options within a few days and were ready for me to make a decision.

Of course a debt consolidation is a HUGE financial decision so I wanted to make sure of knowing all the info, etc. I had more questions to ask, specifically regarding the implications of my credit score, etc and basically starting getting resistance from them. I am an informed consumer and well versed in credit scoring, etc and the main person I had been talking with basically lied to me. It might have been out of ignorance or flat intentional deception, but either way, no one should answer questions, assume, or go on about what will happen to my credit when truthfully it wasn't true. I later did more research and from what I can tell, these companies hang you out to dry.

They don't pay your creditors and lets your bills go 90+ days late, then restructure a payment agreement. Of course they get all of their fees and costs, the creditors get a fair amount of your debt and tax write-off the difference, meanwhile your credit it destroyed for 5+ years. WHY PAY SOMEONE A TON UPFRONT TO THEN LATER ON "NEGOTIATE" A SETTLEMENT? After I knew I was being possibly deceived I wanted a second opinion and still had questions. The gentlemen then stopped answering my calls. I've left 4 voicemails over 4 business days just trying to get some more info and yet to be reached. What's also bad the number on the front of their website is not monitored by a secretary or a smooth automated system. It immediately goes to some directly which you have to know an employee or extension. Either way, DO BUSINESS AT YOUR OWN RISK AND PERIL. I wouldn't trust them to do what they say or at least transact business on your behalf ethically to protect your credit. THERE ARE HUNDREDS OF DEBT REDUCTION OR CONSOLIDATION SERVICES. GO ELSEWHERE FOR BETTER SERVICE!

"Outstanding Service"

I would like to personally thank you for your great service and add a particular praise for Najela Drice, who handled my case, she has been the professional you might expect only in your dreams, very helpful, responsive and absolutely great in term of communication. When you are going through hard times, the last thing you need is more aggravation. Thank you for an outstanding experience and for you work ethic.
All the best
G.C.

"Service is done, as advertised."

My experience, so far, has been great. Everyone is very helpful and pleasant. I feel like they are really trying to help. All matters has been handled expeditiously. I truly would recommend them to others.

"Debt Consolidation"

It was quick and I was referred to a legal firm in the time allotted as expected. I would recommend this company without any reservations.

"Poor Communications"

They promised repeatedly first payment withdrawn from my checking account would be a month later than it was, leaving me in a very bad position with no cash and other payments possibly failing because there wasn't enough funds available. Very poor communications and not doing what they say their going to do. There's a word for that!

"cannot get payment records"

I signed up but still do not know if all my accounts are listed, after several phone calls...poor service!!!

"Todd"

Finance Solutions worked great for me. It was easy and my consultant was curtious and knowledgable. He made the whole process easy and made sure I had everything I needed and made sure I understood the program. I give it a BIG thumbs up!