"Perfect Lights"

I had to obtain new Christmas Tree Lights quickly and this company came to my rescue. Quick delivery and a great product.

"Tall and slender Christmas"

Really pleased with our new Christmas tree. An amazing price, it’s compact, easy to assemble and store, it fits nicely in its allocated corner

"Faulty tree, zero customer service"

Terrible experience, received a tree at the end of November, plugged it in and only the bottom section lights works. I contacted via email and eventually received a response after 5 days - the response was to offer a 50% refund so I can go out and buy some lights. Not exactly the point, £200 for a prelit tree which doesn't light up... I can't get anyone to answer the phone, live chat is 'offline', and have been trying for over a week. I finally had an electrician inspect the tree and it turns out that the tree has been incorrectly wired in the factory. I have advised the customer care team I would like a full refund, now they want to collect the tree before any refund, I have to wait in for that to happen. Do not use under any circumstances as they have zero customer service.

The company miss the point entirely, I have ended up with a 50% refund because I refused to wait in from 8am-8pm on a Saturday 1 week before Christmas for a courier to collect, before they would consider a full refund. The tree is now in the tip at the cost of £100 to me. Absolute joke.

"Still waiting for the lights I ordered…"

Still waiting for the lights I ordered got sent the wrong ones right ones have not arrived waiting to pay half price for the wrong ones I was sent

"Great price"

Great price, quick delivery

"Highly recommend"

Very happy with my purchase a wide range of items Competitively priced .
I never received my invoice with a time scale on delivery so I chased up via email.
Olivia was quick to respond explaining their emails tend to go into customers junk boxes.
Yesterday I ordered some items again within minutes received my invoice into my inbox .
If it’s your first time shopping with Christmastreesandlights/ Sefton meadows garden centre check your junk mail for confirmation.

"Amazing christmas tree 🎄"

Easy to order,fast delivery,beautiful tree x

"Lovely Christmas tree lights.…"

Lovely Christmas tree lights at a great price. Great quality. Well packaged with box for future storage. Really pleased

"Quick delivery"

Quick delivery, product as expected. Used before and will use again. Thank you

"Excellent customer service"

I had a query and had email responses the same day. Their customer service is exceptional.

The tree is beautiful and far exceeded our expectations and at a very good price too.