"Excellent service"

Excellent service. Prompt. Professional. Am happy. Would recommend

"Highly recommend "

I’ve been to the clinic a few times over the last 4 years and I’ve always had a positive experience. Friendly staff, great service and always happy with the outcome. I’d highly recommend! 😁

"Well explained procedure"

Well explained procedure, great results.

"Very happy with service and result"

Very happy with service and result

"5/5 stars from me!"

I had been recommended this clinic by my brother, who had an amazing experience here a few months ago. I finally booked an appointment for today and I also had such a calm and peaceful experience here! A full hour given for the whitening and as soon as I felt a bit of sensitivity, I was immediately attended to and was asked if I wanted to reduce the power. When I said yes, it was reduced immediately and we took a small break. The session gave a result better than expected and I am so content with the end result and the entire experience. Came home with a HomeKit also which I look forward to using.

Will 100% be recommending this clinic to my friends and family!!

Thank you so much for looking after me today 😊.

"AVOID!!!!"

Do NOT FOOL for all these "good reviews"!!!!
The treatment is NOT effective AT ALL!
Really, words aren't enough to explain how NASTY this place is!
STAY AWAY - AVOID AT ALL COST!

*****UPDATE: I find it very interesting that BEFORE offering me a "review", the "practice manager" tried FIRST to flag/remove my GENUINE comment by asking TrustPilot to do so!!!! That is really despicable! Shame on you! Do you really think I would waste my time to try the IMPOSSIBLE with you "treatment"??!!
After that sneaky behaviour of yours, now I understand that you keep flagging and trying to delete all bad reviews and only keeping the "good/fake" ones. Really sick!

"Amazing experience from start to…"

Amazing experience from start to finish. All the staff were very welcoming and professional and the end results were fantastic. Definitely recommend.

"The most horrific experience!"

I just would like to share the most horrific experience my family and I had in this "clinic", so that nobody should go through this disgrace/nightmare.

****** FIRST PART OF THE EXPERIENCE(which was deleted as per clinic request in exchange of trying to make the teeth whitening again):
"I am so sorry but I have to say the experience was really bad.
I got the teeth whitening for my wife as her birthday gift.
She does teeth cleaning every 6 months, doesn't drink, doesn't smoke, only uses expensive whitening toothpaste and look so well after her teeth. The results was a really let down as barely any whitening could be notice or any difference. I meant, come on, that's really really bad as she also reported that the lady left her alone in the room and my wife started feeling her tongue burning, so my wife had to start banging things around the room to call her attention as she couldn't speak due to the things in her mouth.
Meanwhile I was outside with the kids as we were not allowed to stay in DESPITE the clinic being empty and the next appointment was for 1 hour later, after my wife's appointment.
Honestly what was supposed to be the best gift for her birthday, turned our to be the worst as NO results was showing!!! I am sooo angry at myself for working so hard for my money and now £159 is just gone. I wish I could have never done this mistake and hope nobody else will do."

***** SECOND PART OF THE EXPERIENCE (During the 2nd attempt for the teeth whitening), Message sent to the Clinic WhatsApp number:

"Hi,
You may have already heard from the staff about the accident that has happened in the clinic on Saturday which could have led to a tragedy.
While I was speaking to your staff about the treatment, our 4 year old daughter was in the toilet with her mum. As my daughter opened the toilet door to get out, it led her to fall from almost 3 meters high down the stairs to the basement of the clinic. This was the most horrific scene I have seen in my life. What is even worse is the fact that your clinic premises do not comply with the safety of the customers. How could the opening of the toilet door be lead directly to a stairs??? This is an extremely serious safety issue that should have been resolved/avoided long ago. Why there is no stair gate or anything to prevent the customer from falling? Or why does the door not open on the other side so that at least the door could shield a person from falling?I am seriously considering to bring this matter to the au-thorities as the inci.dent with my daughter could have led her to de.a.th and naturally, I also do not want this to happen to any other customers in the future.
As you can appreciate, it has just ruined our family weekend out. We had to cancel our plans to go to UCLH A&E. Up on showing the attached pictures to the nurses/doctor, they couldn't believe that something worse did not happen.
My daughter was constantly cr.y.i.ng in pa.in, had re.d marks/bruiz.es all over her b.ack, and compla.ined up until today of he.ad and low back p.ai.n. Really this situation is extremely infuriating as it could have been easily avoided if you could have provided customers with a safe environment.
I can't recommend your clinic as it is not safe for the customers and does not bring any results as you advertise."

The POOR response from the clinic:

"Andre all I can do is apologise for the situation and I am glad to hear that your daughter is on the road to recovery. We will look at health and safety procedures to make sure an incident like that won't happen again"

"Went twice no"

Went twice now. Very good. Dr salman was professional and listened to my wishes.

"Teeth Whitening "

Very polite helpful professional staff. Thank you.