"After looking for a specific wall clock…Great Customer Srevice"

After looking for a specific wall clock I found one that ticked all of my boxes on the Eliis Home Interiors website. A telephone enquiry was answered promptly and it turned out that they were out of stock with stock expected within a few days. So I bought the clock and as promised within a few days I had an email telling me it had been dispatched.

It arrived soon after but there was a fault discovered after setting it up. Ellis Home Interiors sorted a replacement out immediately and kept me in the loop all of the way. My replacement clock arrived within 5 days of the first one being delivered and that was including a weekend.

This is truly excellent customer service so you can buy with confidence from this company.

"Great item"

Dining table arrived bang on time and was very easy to assemble. So happy with item,good quality and excellent price

"Fantastic service"

From the first point of contact the customer service was excellent Mitchel went above and beyond with the update on my order
Fantastic service I would definitely recommend Ellis Home Interiors

"Quality Kitchen Stools"

We ordered two kitchen stools from Ellis Homes blind off the web site and when we received them we were over the moon with the excellent quality of the product. We have ordered may item from the web but these bar far are the best we have received. Value for money couldn’t fault you. Thanks

"Great service"

Have been looking for this lamp stand for some time so I was thrilled to find it at a more reasonable price. Arrived within a few days. Very well packaged. Excellent delivery service. Great communication

"Poor customer service"

I purchased a the zenith tv entertainment unit in March this year. The fittings weren’t very sturdy for the weight of the tempered glass shelf and in hindsight I should have returned it immediately however given the price of returning a heavy piece of furniture I kept it. Two of the fittings have snapped over time due to the weight and the shelf has collapsed. I contacted the company and spoke to a very helpful person on the phone. I supplied evidence of the broken fittings. They agreed to send the email on to the supplier. I requested additional fittings to enable me to put the item back together. I received an email from Jaden, advising I was out with the time frame for any help with the faulty furniture. Very disappointing. Furniture shouldn’t only last six months.

"Great price and speedy delivery"

Ordered on 06.10.23, and was delivered 13.10.23. Never have I ordered a large piece of furniture that’s been delivered within a week, especially one that also doesn’t charge a ridiculous delivery charge (a couple of other retailers selling this item wanted £60+ just for delivery).
The drivers communication was great and were polite and efficient when delivering.
The only (very slight) grumble with the delivery company was that I had an email telling me it was being the next day. There was no ‘your order is ready for delivery, please contact us’. I appreciate that some people won’t have an issue with this, but I work away. Regardless, I contacted them and rearranged delivery for the Friday. So happy all round!
Would highly recommend Ellis

"Stunning vase"

I absolutely love this vase and was incredibly impressed with the speedy delivery. Now in situ it’s absolutely gorgeous.

"I recently bought the Tromso chest of 6…"

I recently bought the Tromso chest of 6 drawers, and am absolutely delighted with them. A very sturdy, well made piece of furniture which assembled very well, no problems. Would certainly recommend this company , and the prices are very good. Thanks

"The quality of the wardrobe is so much…"

The quality of the wardrobe is so much greater than we expected! It’s amazing and we love it . The service from ordering to receiving it was super smooth. Thank you so much , Ellis home interiors, we’re so glad we found you and will make sure to share our experience with our friends! All the best, Sandra x