"I've been a big fan of Retrograde since…"

I've been a big fan of Retrograde since I found them last year. I've purchased multiple accounts and all of them have worked. Unfortunately 6 days ago all but 1 of my accounts stopped letting me log in. Including 1 I purchased that day. Since then I have emailed multiple times from both of my email addresses, submit tickets on their site, called their number, and haven't gotten a single response. The website AI bot says it has escalated my issue, but still nothing.

I will update this if they have just been slammed and respond to me soon. If I haven't updated this then Do Not Purchase Anything from them.

"The support is unresponsive"

The support is unresponsive, and now I can’t access the first account they provide me, it says something went wrong I been trying to reach out to them no buddy seems to care at all and their phone takes me to their unimaginably worst voice message I ever heard. Today only I called like 5x and it’s with working hours and they don’t answer or reply to my emails. I’m locked out of the game I been playing for a while now.

"total scam"

total crap. they are selling access to steam/ubisoft accounts with instructions on how to log in, download the game and then supposedly play offline. So you wont be adding this game to your current steam account. Not only is this sketchy, but the instructions on the pdf didnt even work and they wont respond to my requests for a refund. dont waste your money!

"Retrograde is great"

Retrograde is great. Easy access for the fraction of the price. Games are legit

"keep getting kicked off"

i brought a game , god of war ragnarok and the account given was fine game downloaded but i didnt expect to be getting kicked off the game constantly, ill be playing and get kicked off, cant even get through a cutscene before i have to restart it, i assume its because alot of people are playing on 1 account but why let it happen, just wasted money.

"Not bad"

I got my account info in the pdf file they send you and it works so im pretty satisfied. Only off-putting part would be that the account is shared but doesnt mind me as ive been playing perfectly fine. I would say get it if you dont mind that part.

"Pirate software"

Pirate software, these guys are selling access to "steam accounts" to play software offline. when you buy you'll get a pdf giving you the account details.

Ask for a refund and they refuse it.

"Very smoothe process to download the…"

Very smoothe process to download the game, excited to play it.

"Solid i had to use another acct but its…"

Solid i had to use another acct but its all good game works great

"I wanted to connect this purchase to my…"

I wanted to connect this purchase to my existing Steam account, instead, this purchase created a new Steam account which I did not expect nor was told in the beginning of the purchase.