"Fast shipping, good prices"

Overall I had a great experience and will buy from them again.

"To know that the company is not a UK company"

Getting a quick response

"Super"

Našla som všetko, čo som potrebovala 😊✍🏻

"good"

product was perfect, and shipping went smoothly

"Excellent service"

Excellent service: product as described, great communication, speedy delivery (given the distance it had to travel) and securely packaged.
Will definitely use ExclusivePen.eu again.

"I received the product in good time and…"

I received the product in good time and was happy with it.

"Perfect"

Perfect, everything as announced.

"Great customer experience "

d admin fees on top, making the total price £20 more expensive than other sources within the UK (not Exclusivepen’s responsibility though). All in all, Exclusivepen went ahead customs and my package only spent 1 day on customs to clear taxes, which talks good about their knowledge and experience in online sales outside the EU frontiers (I have worked on import/exports dispatch myself), they know their thing and made the process so smooth, that together with the possisbility of paying through paypal and use my paypal 0% finance made my experience very satisfactory. Very good packaging, smooth shipment through customs, good payment options, and about the backpack: WOW, I didn’t expect this quality of materials, I cannot even describe it. Fabrics and overall attention to details is something you cannot see on YT videos, you have to feel it for yourself. All in all a very good purchase, and the best lightweight option for backpack-only travel. The only con I could mention is I don’t think the 26l option would make it through as personal item on budget airlines, so if this is your purpose, go for the 20l option. The bronze colour is very sexy to see and seems durable, will see if it stands dirt, but the materials seem to be outdoor-ready, only time will tell. Will purchase from this shop again.

"Im Nachgang zu meiner Bewertung vom…"

Im Nachgang zu meiner Bewertung vom 04.08.2024 möchte ich diese revidieren.
Die "fehlende" Miene hat sich im Innern der Verpackung angefunden.
Somit war die ganze Aufregung umsonst und unser Chef hat einen wunderbaren Stift zu seinem Geburtstag erhalten. Erschwerend kam noch hinzu, dass wir Betriebsurlaub hatten und erst jetzt den Stift vervollständigen konnten.
Vielen Dank nochmals an das ExclusivePen-Team!!!

"Very serious and very good support…"

Very serious and very good support following a mistake from myside during the payment process.
My order was delivered sooner than initialy scheduled - Great experience.