"Everything went wrong"

Everything went wrong! My fiance is still not her in America. We paid your company twice for my fiance and his daughter. U.S. Consulate General in Lagos is trying to terminate our case because you didn't make an interview appointment for them. Their was no empathy your company changed the portal pass word. If you cant help us give us our money back. We can find another law firm that can assist us it's been two years my family should have had an interview.Just know I am not gonna give up !!!

"Be careful "

!!!! BE CAREFUL IT IS A SCAM !!!!!!
!!!! BE CAREFUL IT IS A SCAM !!!!!!
!!!! BE CAREFUL IT IS A SCAM!!!!!
I applied for an American visa. I did not know the scam site. They took $175 from me, and I am sick. I will file a complaint against them as soon as possible.pleas be carful don’t believe anyone.

"Scam - what to do if you have fallen for it"

I have written this review to hopefully help others out who have been scammed by showing the process of damage control post scam.
There is a legit GovAssist LLC site (or seemingly legit if you trust the positive reviews for the trustpilot page of that site) that also charge $89 for a US ESTA. Whilst possibly not a scam, they do charge an unnecessarily high cost - you can get the same ESTA for $21 (my partner did this one via the official government site and got his visa back in an hour and a half, site is: esta.cbp.dhs.gov).
HOWEVER, there is another 'GovAssist' or 'Visa GovAssist' site that does not have LLC in it's title, which is definitely a scam. I went into full on panic mode when I realised it was a scam as they have taken a whole bunch of personal details including my address, passport details (and my daughter's), bank card details on payment, work details, social media handles and so on.
If you have fallen for this scam, don't feel stupid, scams are designed to trick people. I personally have never applied for a visa before so just took the first site as legit because it was sponsored by Google. I think it's disgraceful that Google are making money out of this and they should take the site down.
ANYWAY, onto damage control, I did the following after realising I'd fallen for a scam:
- reported to the fraud department, in the UK it's Action Fraud UK and you can find the site linked to by official UK sites so you know its legit if you're suddenly feeling nervous to input data online. You can also phone them to report it.
- reported bank card as stolen so they can't take anymore payments
- cancel passports - obviously this is very stressful potentially if you've left it late to apply for a visa. Most UK passports go through and get returned within a week, you can go the emergency passport route to apply for a new one if you've got days to go before your trip. You may decide not to cancel straight away - I'm just going off of what the HM Passport Service advised as bank accounts and other things can be set up with a valid passport.
- unfortunately there is nothing I can do about them having my address, we're moving soon thankfully but still feels like such an invasion :(
- change handles and passwords on social media pages you linked or provided
- notify anyone whose email you provided for your emergency contact to ignore any emails or calls from visa services
- report the website as fraudulent to Google
This all created so much admin and stress and worry. I'm so sorry if you too have fallen for this scam. I hope this review helps prevent people falling for it/helps them do damage control if they have fallen for it.

"What to do after being scammed"

If you have been scammed as I have, having to pay more for useless service, please google "Utah State Bar Sandbox Complaints form" and complain there. Only works in the US , but will take your complaint straight to the authorities that allowed these scammers license to operate.

"It's a Scam"

The company operates many different websites with one goal: To trick people into thinking they're on a government website and then charge them large fees for documents that are free from the government.

If you have any doubts, do this:

1. Google 'Renew Passport GovAssist.'

2. The first sponsored link to appear will be GovAssist. Click the three dots to the right of that result.

3. Look at who the advertiser is: Support King LLC in Puerto Rico.

4. Now click the link at the bottom that says, 'See more ads this advertiser has shown using Google.' You can see all the ads they've placed to trick people around the world into using their site.

5. Now, google 'Support King LLC.' You'll learn about the federal government's case against Support King LLC's CEO, Scott Zuckerman, for spyware. Zuckerman is also the CEO of GovAssist.

In other words, stay far away from this company. They'll tell you they're "consultants" and they're "sorry" you missed the tiny disclaimer on their homepage, but they know exactly what kind of operation they're running.

What should you do after they've scammed you?

Do a chargeback on your credit card, then tell your bank the card was stolen and to send you a new one. That way GovAssist can't place any new charges.

Meanwhile, go back to 'Step 2' in this review and make sure to click 'Report Ad' to let Google know what these people are up to. After all, it's partially Google's fault for enabling this kind of BS.

"Do NOT TRY TO GET YOUR ESTA FROM…"

So NOT TRY TO GET YOUR ESTA FROM THERE!!!!
These people claim to be 24/7, total lie, they also claim that they will get your esta approval faster for a 139$, LIE. Use the official website not theirs.

"AMAZING Experience with GovAssist!"

My husband and I had such a wonderful experience with GovAssist. When I first found the GovAssist website I was skeptical about the legitimacy of the company, but I can confirm it can be trusted! Our lawyer MacKenzie was WONDERFUL! She was quick to answer any questions we had and was so kind. The process went incredibly smoothly and my husband received his green card in just under 3 months. I believe we would have waited much longer if we hadn't received help from GovAssist! I give this experience a five-star rating and one hundred percent would go with GovAssist all over again if we had to!

"Great service by Chad"

Great service by Chad, Jesica and his team . My first time working with a attorney who I don't even need to meet in person. Always available with any query spontaneously replies to everything, constantly remain in touch of your file highly recommended if you don't want to book attorney appointments and keep wasting your time and money with meeting in person. Fixed price for your case is like a cherry 🍒 on the top.
Thanks again and appreciate it .

"Best immigration services firm in USA!"

We contacted GovAssist because we needed help applying for a green card as a spouse of a US citizen. MacKenzie ,Chad and the entire team were fast, efficient, kind,patient, knowledgeable and took care of the entire green card application process, helping us with filling out all the paperwork, taking care of payments, filing the application with USCIS and even taking care of the online UScIS account and helping us sign up when we were having trouble navigating the page. They also kept us updated during the entire process, which took about a year and 4 months. Prior to deciding to go with Govassist, we called and saw other lawyers , who were asking more than double for the services and charged us for any piece of advice they gave. We are so happy to have found Govassist Legal and that we went with them instead.
We would definitely recommend Govassist Legal to anyone seeking help with immigration services.

"Quick and affordable!"

MacKenzie and the rest of Govassist legal staff were on the ball for the petition on my behalf for adjustment of status. They were prompt, direct, upbeat, and very affordable. They were able to have our paperwork filled out just as fast as we got our information to them. They helped me with adjustment of status from student visa to permanent resident. I can’t stress how helpful they were with the entire process. I was a little apprehensive about their low price at first and I wrongly assumed that I would end up needing to fill out a greater portion of the application myself to accommodate, but I was shocked at how little I ended up having to do on my end. It was a cakewalk. My adjustment of status/green card application was received by USCIS on April 21, 2023 and approved on June 23, 2023. I received my green card in the mail July 3 2023. It would not have
Happened so quickly without them and I happily refer them to anyone looking for a very affordable legal team. Again, I would highly recommend this effective and efficient team.