"Product description and the actual product not matching "

Product description and the actual product is different. Reached out to customer service and it has been a week with no response at all. Won’t be buying ever again from this website

"La primera vez hubo un fallo o mal…"

La primera vez hubo un fallo o mal entendido esta vez a sido un placer, un 10!!

"Super schnell geliefert und auch TOP…"

Super schnell geliefert und auch TOP Preis!

"Llegó super rápido y en perfectas…"

Llegó super rápido y en perfectas condiciones, volveré a pedir

"Completely Unprofessional Experience – Very Disappointed"

I ordered a running jersey from 365Rider on April 5th and received it on April 16th with a clear defect. I immediately contacted customer service with photos and a detailed description, requesting a replacement or refund.

I received no meaningful response for over two weeks, despite multiple follow-up emails. The jersey was meant for a race on April 26th — I couldn’t use it, and it defeated the purpose of my purchase.

Eventually, they replied and asked me to destroy the item and send proof, without first confirming any approval for a refund or replacement. So I’m expected to destroy a product with no guarantee of a resolution? That’s absurd.

This is totally unacceptable and unprofessional:

Zero accountability or customer support.

Over 20 days of delay for a simple warranty issue.

Complete disregard for the customer's needs and time.

Thankfully, I paid via Klarna and have filed a dispute to protect myself as a customer.

I will never order from 365Rider again.

"un pedido que pone entrega entre 24-48h…"

un pedido que pone entrega entre 24-48h y llevo 8 dias sin haberlo recibido.

"Hola a todos"

Hola a todos, sobre mi pedido es la primera vez y estoy satisfecho con la rapidez y el estado del producto, que a sido perfecto

"Correcto mas demorado"

O artigo chegou correctamente, mas com muito atraso. Chegou 5 dias depois da data prevista inicial. Foi encomendado pela manhã mas só foi expedido no final do dia seguinte, apesar de estar em stock.

"Muito bom mas transportadora a precisar de melhorar "

Muito bom apesar da caixa ter vindo danificado e ter demorado mais de uma semana para entregar. Acredito que não seja culpa da loja em si mas a transportadora!

"Delivered on time and no issues."

Delivered on time and no issues.