"Great"

This guy does a lot for the hobby. He did me a favour with a kit I bought and went the extra mile to make sure I understood how it worked. You don't find many stores doing that kind of thing nowadays.

"Great service"

Finally bought a Power monitor from Ivan after a few mates have bought stuff from him.
First, the website tells you if he has any in stock.
Second, I ordered on Sat and it was shipped on the Monday.
Brilliant service and top bloke. Now us Amateurs have someone we can deal with properly instead of having to phone a bloody shop up.

"Happy Coustomer"

Connect VK definitely came up with the goods I enquired about and ordered a week beforehand.
I was very happy with Ivan, he gave lots of useful advice on the devices I purchased. He is very pleasant, friendly and professional to talk with. I intend to look at connect VK comprehensive web site in the future if I need to Purchase more equipment.

"Exceptional service and a great deal."

TLDR: ConnectVK is an awesome company to deal with, Ivan offers exceptional service and great deals. Highly recommended.



Long version:
 I'm a brand new licensed ham, and I have just bought my first rig from Ivan at ConnectVK.



Ivan is a ham himself and you can tell he's interested in helping out other hams - that really showed in the excellent experience I had buying my first amateur rig.


Ivan's service has been outstanding.
 He provided useful advice, helped me to confirm that the rig I was looking at was suitable and that I had the required components.



When we worked out what I needed Ivan offered me a deal - not just a list of parts on an invoice.



After I placed my order Ivan's service continued.
 That's a big part of the "taste test" for me - does the service change after the business has your money?
ConnectVK got my money, and Ivan's excellent service continued.
“Taste test” passed.


Great communications and quick order fulfilment.


The radio was in my hands within 24 hours of the payment clearing (I live in Adelaide, the same city that ConnectVK is based in).


After I received my radio Ivan called me to make sure I knew about Icom's 2 extra years of warranty if you register on their website.



Before calling Ivan at ConnectVK, I tried two of the bigger interstate dealers.


One competitor didn't answer their phone (5 calls over three days!!!) and the other has a sales team, who didn't seem too interested in a newbie ham's first rig - they just wanted to send me an invoice and payment details ASAP - they didn't seem that keen on providing advice and to be honest didn't seem all that interested in my order.

There's just no comparison ConnectVK's personal service was heads and shoulders above that from the two major amateur radio retailers I called and Ivan offered me a great deal too.

Every business should be like Ivan and ConnectVK, but not very many are.




Thanks Ivan and ConnectVK.

Jason/VK5UNX

"Fantastic service"

Fantastic service, very customer focused. Thank you greatly

"Excellent service by Ivan"

Excellent service by Ivan. Prompt delivery and always helpful and trustworthy. Thanks again! Hayden VK7HH

"Very good and quick service"

Very good and quick service, Ivan was good to talk to and very obliging.

"Great service and good range of Radio…"

Great service and good range of Radio Gear

"Great service"

Great, prompt service, thank you. Cheapest price for quality connectors I could find.

"excellent and quick service"

excellent and quick service