"Free boiler came with mess and damage"

Came and fitted new boiler after being let down in first appointment, spent 6 hours at my home, after they had gone I then found the mess and damage that was left , carpet in airing cupboard soaking wet, that had leaked through to living room ceiling, they have broken the airing cupboard storage unit I had I there so need to buy new and walked all black stuff up my stairs…I can not contact anyone as either blocked or ignored on what’s app, def won’t recommend these people to anyone

"Beware of this company"

Beware of this company. All the marketing is done via WhatsApp arranging surveys install of boilers etc. If something goes wrong you will get no response from them and all WhatsApp conversations removed. You need to make sure you have something in writing. Had a boiler installed and obviously the pressure test was not done or only run for a few minutes which is important when you have an old system going to a combination boiler. Had it been done correctly then I wouldn’t now be taking up half my tiled kitchen floor at my expense due to leaks. Hoping that this will be the only floor in the house. Company sub contracts the work out to gas engineer/ plumber. Shame that when doing the flue they didn’t have a core drill to make the hole saves the brick work being smashed out and that’s another job to sort. Great if you are a Landlord and don’t care but their add wants homeowners. I was told that they would deal with the boiler warranty as you only get 30 days to do this and all trust was gone-but did it myself and glad I did as there is a safety warning for the Ideal Combi2 C30 Boiler and now have an Ideal engineer coming out. The boiler supplied recommended 6-10 radiators which I have 11 so would have been better with a C35 boiler. Avoid if possible on Eco 4. Update now blocked obviously by the company on there Facebook advertising. Why would such a great company do that? Not allowed to put a negative review Mr Gary Sleeth first point of contact and then you get the Installation Team Tim and Adam who only respond to booking your dates but nothing afterwards. Very poor now waiting to see if work gets registered. Apparently has to be done with a new boiler and once done you can check after 3 months and get the details you require to inform Ofgem and Energy company delivering the grant.

"Excellent service very fast"

Excellent service very fast . Today the Engineers came on time . From start to finish staff been very prompt.
When you make a claim make sure all paper work is ready .

"Came and done survey a month ago"

Came and done survey a month ago, heard nothing since,even though I was told I qualified.
Beginning to think there's a scam

"We had our loft insulated and a new…"

We had our loft insulated and a new boiler instaled all arranged by ecomfort. From start to finish this company were excellent. The man they sent out to look at the heating and do the survey was so nice and polite. He knew his job and answered any questions we had. The men that came out to do the job were efficient and didnt stop working all day. Well worth 2 days of a bit of mess to end up with a nice warm house. Thank you to everyone involved with my new boiler and loft instalment. Not forgetting Adam who sorted it all out for me all hasstle free. Much appreciated to the team.x

"Had the loft and boiler done by these"

Had the loft and boiler done by these, the boiler was changed installation day twice but got there in the end.
Two guys who installed it were spot on, and did a cracking job.

"A good quality service"

Had my new boiler installed today and the 3 guys who installed it were absolutely fantastic. I have to mention Amir who was the main man. He was so polite and friendly, explaining how everything worked.
It was a full days work for them and they literally didn't stop. They also cleaned up before they left.
I have no hesitation in recommending this company for your boiler upgrade. The survey and installation only took a few weeks and the company kept me up to date with everything.
I also have to mention the guy who came to do the survey who was also very friendly and helpful, an absolute credit to the company in which they all work for.

"Just had my boiler replaced and loft…"

Just had my boiler replaced and loft done, would 100% recommend this company.

I was explained everything and was given the relevant dates, they worked around my working schedule and after my survey was done, they told me I qualified, my loft and boiler were done within 2 weeks! I was very happy with the quick turnaround as I now have a warm house. The guys who came were all very kind and helpful.

Thank you very much!

"The jobs were done very professionally…"

The jobs were done very professionally and quickly.The gentlemen who came where very polite and worked very cleanly .I would highly recommend them.

"Worried at first but company did not disappoint"

Excellent company, can’t understand some of the reviews

Did question about some of the bad reviews. The company informed me that some of the customer's did not qualify for the grant once the survey was done.

So was skeptical.

Adam told me trust in the company so I did. And I can say they did not disappoint.

Working two days had my loft insulation and new boiler upgrade, along with the wireless thermostat.

Guys came in were excellent and helped move stuff from the loft.

Boiler guys had a difficult job but did not leave the property until my house was heated.

Would Definitely recommend this company. And have also given my mums details to see if they can help her z