"quality products with good service"

Anti-static ESD is a company I’ve found that delivers the highest quality products with a service to back this up. The prices are the best I’ve found too and delivery was next day. I would like to recommend you all to visit the website and purchase from them.

"Ordered one afternoon"

Ordered one afternoon, delivered the following morning. Superb service!

"Inadequate Packaging & Customer Service"

Ordered a single ESD safe lab chair costing over £250. Chair arrived in a smashed, battered box with a large hole on one side.

Contacted antistatic ESD with photographic evidence to show how bad I thought this was and that I find it absolutely unacceptable.

All they could say is "it didn't leave us like that". That I fully understand and I know couriers can be rough on parcels, but the onus is on antistatic ESD to pack their items properly using appropriate materials as required.

I requested that they arrange to take the chair (unopened from the battered box) back and issue a full refund. They just said that we should open up the box and the chair should be fine. Completely missing the point of good customer service and how to rectify extremely poor packaging procedures.

We will not be using them again.

"Excellent service"

Excellent service. After I placed a small order on the website, the team contacted me and helped me finalise the correct product and advised on the best methods. The prices were very competitive and delivery happend with no problems. I will be very happy to purchase further product in the future.

"Nice to see a business takes pride"

Nice to see a business takes pride. My order was promptly dispatched and very well packaged. All my items arrived in perfect condition. I would definately order from them again

"The products are good quality and are…"

The products are good quality and are exactly as advertised.

"Great service"

Great service, thank you.

"Slow delivery (couple of months past…"

Slow delivery (couple of months past promised date) and poor communication on delivery dates and times.

"Turned up late even after extra charge…"

Turned up late even after extra charge for next day delivery. Apart from that, good looking product

"we have still to receive our order"

we have still to receive our order. Paid £4.95 for delivery and it has not arrived.