"Wish I'd had read the reviews"

Wish I'd had read the reviews!
Awful service. Placed an order on 22nd November, was told 2-5 working days delivery. On 27th November received an email to say its been processed. Numerous phone calls yesterday (finally answered my call) 3rd December for a delivery date and was told they can't process it today as they aren't in that office? and this won't be processed and disptached until 6th December! The guy was not helpful at all!! No compassion what so ever.
Not sure this is even a genuine website! I have requested a refund.
Avoid Avoid Avoid!!!!!!

"Appalling customer service"

Paid for 24 hour delivery and product took 5 days to arrive - no refund of delivery offered.
Product has changed without any comment on website so doesn't fit the hanging system any more. Cannot speak to any one to get a refund.
No one picks up the phone, emails are unanswered - appalling customer service.
AVOID THIS COMPANY

"very poor"

very poor. non existent communication

"Placed order on 25/06/24...."

Placed order on 25/06/24....
No item still received....
After several emails & whattsap messages I have received no communication back at all....

AVOID this company

"Long wait for order "

Order was placed on the 18th of April. After two emails which were not replied to and two phone calls I finally received my order today the 4th of May with a postage date of the 2nd of May. This was not a special order is was 15 metres of curtain wire plus I paid £4.70 for delivery not impressed.

"Lack of communication."

I ordered & paid for my items on the 6th of December. I didn't receive any acknowledgement from the company that my money or order had been received. I telephoned them with no reply from them. I eventually did speak to someone who told me there was no record of payment although he did say the order was there. I didn't feel reassured but I did receive the goods with the invoice payment date recorded as the 15th December the day I telephoned.

"Prompt and pleasant"

Again really prompt at the start of our time slot.
Charming and friendly delivery

"very helpful with the details of my…"

very helpful with the details of my order. great product!

"Brilliant Clip Rail system"

We installed the Clip Rail system in our new house and it is absolutely wonderful; allows you to change your hanging with no problem at all. I needed additional hanging wires and ordering on line was quick and easy and came very quickly. Highly recommend both Peak Rock and their products.

"Fast, and good products."

Fast supply, and products as ordered. Delivery cost relatively high.