"IF YOU WANT A LEGAL CAR DON’T USE ALLINCARHIRE"

I researched this company before booking and on arrival in Malaga was impressed with the service received when picking up the car.
Fast forward 2 days when we were pulled over by armed Spanish police. After being made to wait for several minutes we were advised that it was ILLEGAL for the car to be on the road. It had not had an ITV ( equivalent to MOT) test since September 2022 - something which should have been done on an annual basis. This experience was very stressful for my family.

I was concerned that the car could potentially be unroadworthy and dangerous. By hiring the car to us, this company had put the lives of my family and other road users at risk.
I contacted the company and they delivered a replacement car to us later that day but there was no apology or explanation at all.
The next day I received a short email from Enriquez ( who says he is in charge of the whole company) apologising for the ‘ inconvenience’. I replied to say that I felt that it was much more than ‘ inconvenience’. He said that it was an oversight at the garage and despite several other emails between us since, he has still not answered any of my other questions or offered anything other than a curt apology.
If you want to be sure to hire a car which is legal to be on the road, don’t use this company.

"1st time user of company and have…"

1st time user of company and have nothing but praise, vehicle was well presented, the baby seat and bolster seat we asked for were ready, handover and return were nice and easy, pick and airport drop off was excellent. Very good value.

"CANCELLED leaving me and my baby stranded WHEN I TURNED UP…"

CANCELLED ON ME WHEN I TURNED UP LEAVING ME AND MY BABY IN THE HEAT! Families especially stay clear to avoid being left stranded when they cancel on you as you arrive. All was going well, until we were told we could rebook the car to extend it when we collected it. Then told we couldn't so had to make 3x trips to the airport.
My partner dropped me off to collect the other hire car and he went back to work in a cab. I was then accused of driving the car which I explained no my partner drop me off. Which he then point blank refused to give me the other car I had hired. Smiling smirking knowing me and my baby left with nothing. I now have 0 car stranded with a 8 month old baby. Old, man mid - over weight l'd say about 70 is who done this. And he smiled as I went back saying like please why? I have a baby I wasn't driving the car. Yet he laugh said well we aren't giving you a car. Horrible horrible nasty man. And a shame he has ruined it. You can be as good of a company as you like but to send a returning customer, a mum and their 8 month old baby away when I was waiting there for collecting it terrible. Absolutely outrageous. Disgusting. He then said the car was left poorly, completely untrue, I took everything out of the car and all rubbish was put into a bag, STAY CLEAR families, individuals but especially those with families as they'll leave you helpless and do it with a smile on their face!!!!

"Extremely poor…"

I have been using this company for many many years but I can honestly say I would never return. We hired a car for two weeks in March. The car was filthy both inside and out. You couldn’t even put anything on the back seat. The car had very little fuel in it. The break fluid warning light was on. I pointed all of the above out to the gentleman and he wasn't interested at all ie I’ve got your money so that is what your taking. I wrote an email on my return as I was told that the owner would write back straight away. Interestingly enough I’ve heard nothing. After 15 years of using this company I will not return.

"Excellent service"

Excellent service, no hidden charges. Easy pick-up and drop off with efficient minibus from/to airport. Friendly staff. Highly recommend.

"Irrespectuous and liars avoid them"

We had contact by email they said deposit ok with debit card or cash when we arrived there with my kid and wife they refused to give us the car my wife have a serious decease i told why you said yes the guy was very irrespectfull, we had to walk back in the airport with our luggages and we found a very nice agency at the end of the rental cars floor that gave us a new car
Dont give your money to these guys

"First time using Allin car hire after…"

First time using Allin car hire after reading the reviews. Can't praise them enough. After arriving at Malaga Airport I rang the number to confirm and their minibus was waiting to pick us up. Their depot is just a five min ride away. The collection was made even quicker by me sending my details to them prior to the arrival date. Extra driver included. CDW all included and "NO" awkward sales pitch to try and sell you insurance upgrades and add-ons. Just brilliant. I will definitely use the company again. Rates... service... everything...brilliant!!

"SUPER"

SUPER
Igen en upåklagelig billeje i november 2023.
Vi har kun været tilfreds med Allincarhire i alle de år vi har været kunde. Vi lejer altid Allin. Vær opmærksom på at man skal ringe til deres kontor når man lander i lufthavnen.

"This is one smooth operating car hire…"

This is one smooth operating car hire company. Make a reservation. Phone at the airport for direction. Being picked up quickly. Very fast and smooth when getting the car. Return same thing. All organized. Very nice car as well. I was impressed!

"Niet te vertrouwen en slecht!"

Wij hadden 7 maanden tevoren een Seat Arona (of vergelijkbaar) besproken.

Op 28/9/2023 werden we opgehaald bij de luchthaven en naar een wat schimmige locatie gebracht.
Daar stond een Dacia Sandero voor ons klaar, niet bepaald een vergelijkbare auto!

(Nieuwprijs Seat Arona 2022 € 29000.- tegen Dacia Sandero 2022 € 15000.- , dat is bijna de helft! Qua afmetingen zijn ze ongeveer gelijkwaardig, qua ergonomie niet!

Er was geen praten aan, men hield vol dat dit een gelijkwaardige auto was. Accepteren of terug naar de lucht haven. Wij hadden een 3 weekse rondreis gepland en zijn dus onder protest akkoord gegaan.

De instap en de zit van de Dacia is niet optimaal, maar verder heeft de kwaliteit, wegligging en de uitrusting van de auto ons blij verrast.

De technische staat was op enkele punten niet goed en gevaarlijk!

Dashboard gaf aan: Bandenspanning niet goed, dus bij 1e mogelijkheid spanning gecontroleerd en gecorrigeerd naar de druk die op de sticker in het deurkozijn zat: 2,4 voor en 2,3 achter. Ze stonden rondom op ca. 1.6 !! Gevaarlijk en milieu onvriendelijk.

Het lampje -bandenspanning niet goed- bleef branden ondanks herhaald resetten. Vermoedelijk dus een defecte sensor in een van de wielen.

Het hele interieur van de auto was behandeld met een chemisch ruikend glim/glans/glij product, je schoenen gleden makkelijk van de pedalen. Gevaarlijk.

Bovendien had dat product een hardnekkige laag op de binnenzijde van de ruit gevormd wat bij wat lagere zonnestand resulteerde in een vrijwel ondoorzichtige voorruit!
We hebben de ruit diverse malen intensief gereinigd met ontvetters totdat we ook in de zon een heldere ruit overhielden.

Bas Meijneke