"Great experience"

Great experience

"Excellent Service"

Order confirmed within minutes (performance air filter)

Order dispatched within minutes, arrived the next day and it was 50% off, what's not to like?

Well done guys!

"Excellent customer service"

Had an installation issue with a set of ASV levers. Steve at Performance Parts went above and beyond to resolve it successfully. Great customer service - thank you!!

"Excellent company, knowledgeable staff."

Excellent company where all the staff were very knowledgeable and were able to assist me with my purchase as well as some spare parts for an exhaust that was already installed on my bike.

"Brilliant the guys knew exactly what I…"

Brilliant the guys knew exactly what I needed for my ZX6. Even offered a better option. Parts arrived on time too.

"I need special bolts for the Ilmberger…"

I need special bolts for the Ilmberger hugger. Steve the chap I was dealing with was of great help as was Ilmberger. Parts arrived in around 2 weeks time. Say thanks to Brexit.

"Wrong parts sent, miscommunication between supplier and PP and still tried to charge"

Spoke to Steve F first of all who was a pleasant guy and placed an order for some Rizoma bits over the phone (not a major order just some parts I was missing for a Stealth mirror and indicator install). Needed a wiring kit (in stock) and 2 gaskets for mirrors (2 weeks delay waiting for Rizoma). All the parts were sent to my parents house as that's where my bike is.

Unfortunately the wrong wiring kit was sent out to me, I spoke to the guys on the phone and they created a return free of charge for the ones I had and sent the new ones required. A few weeks after the gasket delivery arrived too.

A week later I manage to get across to my parents to install the mirrors + turn signals and find that only 1 gasket had been sent. I thought this is strange due to it being 2 mirrors, why would only 1 gasket come. Everything else is sold as a pair.

I had only that day to fit mirrors/turn signals so crafted my own 'make-do' gasket for the time being. I rang the guys the next day and again Steve F said on the phone he thought they came as a pair, so only 1 was ordered at £4 + postage. After speaking to a colleague he rang me back to say it was confirmed by Rizoma the gaskets come in as 1 and that it would be £5 for the second one?

After being sent the wrong wiring kit and now the fact that the guys there who are a main dealer for Rizoma parts in the UK didn't know that the gaskets came as a single and I would be charged another £5 (£9 total for 2 tiny gaskets!????) for the second one, I gave up. I was not prepared to wait another 2-3 weeks for a gasket to turn up.

Don't think I'll be ordering again due to the hassle and inconvenience and would've thought that the 2nd gasket would be sent free of charge due to a miscommunication from Performance Parts/Rizoma's end. Overall, a pretty poor and long winded process for 2 simple bits of kit I needed.

I hate writing negative reviews but I really would've thought Rizoma or at least Performance Parts would've sent the extra gasket free of charge due to the other mess arounds.

"Einfach super"

Einfach super, schnelle Lieferung und top Ware. Wir werden gerne wieder hier kaufen :-)

"One things certain...When ever you see…"

One things certain...When ever you see reviews... Its statistically impossible to have so many good reviews... than 25% terrible reviews... 1/3 of ALL their reviews are 1 star...this happens when company get blasted here...and they get friends and family to upload 5 star reviews. In this case as in all cases.. the 25%- reviews are what you should pay close attention too.

Look at their star ratings here? :(
Sure glad my ordered was cancelled as they claimed I was rude because I told them their website sucks...and it did..and still does. Have you ever seen a website with a search bar that you type in the name of the companies product and NOTHING appears. That happened here.

Have you ever seen a product on a website that you know what it does but cannot tell how it goes on as the picture is so vague....

Thats here as well... Have you ever seen a website with NO contact info.... Yup... here again...

Had to go to their FB page to blast them as I was beyond frustrated....than it bounced back saying they don't check..heres their email... LOL!!

Their item was so poorly listed that after I ordered I want to triple check.. turns out they only sold me half of what I needed....as they could not seem to find the product full list without having to go through 30+ pages... there was NO search that just allowed me to pull it up.

Their shipping was 1/3 of the cost of an item smaller than a golf ball...

Granted they refunded my money.. but if this company understood that it was beyond frustrating to trudge through their site...they might have been a little more sympathetic...

I>E "Thank you for your feedback we are sorry you had such frustrating time....here is what you need...

I have added it to your order with a 10% discount.... whatever... NOT HERE!.. YOUR RUDE! heres your $ back. If you have read this far....read the other 25% of - reviews.... they all speak to the same thing.

"No one cares how much you know until they know how much you care" -3 stars.

"Really quick and accurate service"

Really quick and accurate service. Called to check on parts and was reassured and the parts were spot on.