"Happy customer"

Ordered a new mattress which is so comfy, we love it.
It was delivered quickly and efficiently.
Highly recommended

"EXCELLENT SERVICE FROM THIS COMPANY"

Used this company recently to purchase replacement bed and mattress. Popped into the Cirencester branch and found a bed and mattress combination that I felt comfortable with. So placed order with the salesman, Lloyd and two weeks later and on schedule my bed was delivered and redundant old bed taken away.
Very satisfied with service and will have no hesitation in using this company again when the need arises.

"Unfair and poor customer service."

Unfair and poor customer service.
I bought local to help a local business. Devizes Elite Beds and Mattresses
I purchased a Dormeo mattress which I can only assume is faulty as it so hard it’s not good enough to sleep on.
I have all the original packaging but this company refuse to take the mattress back. I contacted Dormeo who also refuse to take the mattress back.
I am very disappointed and almost £500 out of pocket with no mattress to sleep on and no more spare money to purchase another mattress.
I would think very carefully before using this business as they do not care about their customers.

"NOT ALL HEROES WEAR CAPES"

I was in desperate need of a bed during the third lockdown for my elderly mother who was coming out of hospital and needed a bed downstairs. Who could help, but the guys at the Thatcham Garden Centre. Although the showrooms are not currently open they helped us out with a COVID friendly delivery and quick, excellent service