"Britannia Mobility - Truly Amazing"

Britannia Mobility are an amazing company. They came out very quickly to demonstrate the eFoldi Lite that I was interested in and when I placed the order with them one of their sales time delivered the scooter to me personally at my home address and set it all up for me making sure I was happy with it before leaving.

The customer service has always been brilliant and the advisors I have spoken to have always been extremely polite and helpful.

I cannot recommend this company more highly if you need any mobility equipment etc look no further than here they will always help and provide a great service.

"Please keep your customers informed"

Ordered the efoldi lite from Britannia. In my original review I gave them one star as my dealings with them were poor. However, the owner took the time to call me, I explained the a lack of communication was behind my poor review, two delivery dates had been missed and that I had to chase the sales team for updates
He promised to take my views on board to ensure that his sales staff kept their customers updated on the status of their orders

"eFOLDi Lite"

I decided I wanted a foldable, lightweight mobility trike. It was fantastic that Britannia came to my house and let me try them out. eFOLDi Lite was the obvious choice. I am a female in my 70s but can easily fold it - in seconds! And I can easily lift it and store it in the boot of my car. I am looking forward to future travels when i can take it on the plane, train, cruise ship

"Excellent service from family run business"

My elderly father ordered a mobility scooter from this, family run, company. In order to ensure dad made the right choice one of the owners drove to his house with a choice of scooters so dad could try both. After choosing the one he wanted, arrangements were made for delivery. To ensure dad was fully appraised I called the company to make sure the order was received and processed. I spoke to Fakrun, a joint owner, who not only updated me on the order but took time to track it and furnish me with delivery time. He then made a follow-up call to ensure all was well and to say that should dad need any help, in any matter relating to his new Scooter, then he was available directly to help out. It was reassuring to receive good 'old fashioned' customer service from Fakrun who was polite, informative and courteous throughout, characteristics sadly lacking in some of the larger companies today. Very many thanks.

"Amazing customer service..travelled all…"

Amazing customer service..travelled all the way to Scotland to deliver my product in a day.
Keep it up guys

"Fantastic Service"

Fantastic Service, great customer care

"These guys were so amazing with the…"

These guys were so amazing with the demo that they managed to convince my grandad to finally get a mobility bike and get out of the house confidently.He has been housebound for long but the efoldi has changed his life for the better.Glad we came across them and what a reasonable price.To be able to take it while travelling abroad is a megabonus

"Excellent service"

Excellent service, very professional and friendly staff.