"Most helpful"

Quick, courteous and efficient assistance was provided.

"It was good to talk to someone rather…"

It was good to talk to someone rather than rely on emails going back and forth but not achieving anything. It was an ongoing issue for a long time.

"The on call service"

The on call service

"Very prompt and helpful service."

Very prompt and helpful service.

"The response time was great"

The response time was great! I emailed late Thursday afternoon and received a response with action taken by Friday morning.

"Adam was amazing"

Adam was amazing, so helpful and explained everything so I understood.

"Adam was extremely helpful and…"

Adam was extremely helpful and efficient.

"Very clear in what to do"

Very clear in what to do, helpful and kind

"Always friendly and helpful and quick…"

Always friendly and helpful and quick with a response!

"Disappointment with service"

I have found that since an update mid-year we have not had the service, reminders or ease of access that we had before the changes.