"Do not take orders over phone if you…"

Do not take orders over phone if you are a newcomer to archery you need advice not come in to shop I live in Birmingham not everyone has internet

"Santa's little helper....Mark the Superstar"

Just before Christmas Mark turned into Father Christmas and a life saver....I was just about to give up.
On the 1st of December I ordered my husband a bow, arrow, glove....the whole kit and kaboodle from another company, by the 17th I had not heard anything, on the 18th i was informed that my package had been posted out but would not be here on time for Christmas ( I'm still waiting for it..to then have to return it unopened ). I then went into melt down, but then I came across phoenix Archery and the super duper Mark. He was so helpful and knowledgeable, I told him everything I wanted, he packaged everything together and it was sent out first class, express delivery. My parcel arrived on the 23rd December, and my husband was over the moon with his present from Father Christmas.
After lockdown we are planning a visit to Phoenix Archery.
You can put your trust in this company and Mark. And I cant thank him enough for helping out at a last minute crisis.
You have been a true superstar from start to finish.

"Great experience buying arrows"

Bought only online from Phoenix. I purchased a set of carbon and a set of wooden arrows from them and they match my requirements exactly. I'm using a 25lbs hybrid bow and reached a level now to start tuning arrows and I found I just didn't need to with the ones bought from Phoenix. I've used 3 other companies for archery components and bought aluminium arrows from charts which turned out badly. If you're not able to get to a shop at the moment and try out some arrows (which is obviously best, I wish I lived close to Burnley!) I'd definitely recommend the advice and arrow building from Phoenix.

"10/10"

Very happy with the service level these guys offer, bought a glove from them during lockdown which turned out to be the wrong size, three months later gladly swapped it for the right one, very friendly, efficient and highly recommended.

"Stunning company, stunning bow"

Excellent customer service with great communication, emails, and personalised invitations to training sessions and use of their range. Beautiful products, real decent quality, and very fast (and safely packaged) delivery. Heartily recommend them, and if you're unsure what you need, probably just drop them an email and they'll be eager to help get what's right for you!

"First class service"

Great shop, super fast delivery, kept well informed on my order, online shopping doesn't get any better than this , first class service well done pheonix Archery , keep up the good work

"Fantastic first class service ,all…"

Fantastic first class service ,all members of staff I spoke to where helpful ,had a wealth of knowledge,and very friendly.Mike was so helpful and did a fantastic price on my first proper bow ,aBearpaw Starhunter ,never dreamed I would own something this good as a first bow .Highly reconmend, will definitely deal with again ,cheers Mike and all at Pheonix
Regards Simon

"Warm welcome 😃 Friendly"

Warm welcome 😃 Friendly, helpful staff members, both were extremely approachable & chatty. Very relaxed atmosphere. Huge variety of stock, managed to get more than we needed! Worth the 2 hour drive - will be back!

5☆

"Found Phoenix after a negative…"

Found Phoenix after a negative experience with Merlin. Mark provides 'old school' service. Will not be going back to merlin anytime soon.
Graeme Ross

"Great team with excellent service and…"

Great team with excellent service and advice.
I bought a 2nd hand bow at a great price and am very happy, it was exactly as described and in near perfect condition. Bought a few things since and shipping is always very fast too. A good experience all round and well worth 5 stars.