"Poor quality and not as described items"

I don't know where to start. Personally I can't recommend them at all. Everything looked fine until first problems happened. I've ordered Mega deal customised pack with additional items and mentioned from beginning that I want everything to be embroidered front and back. No printing on clothes. My big order was shipped in 2 separate parcels. I've only received 1 parcel (with 1 item inside) as courier lost second one. Fair enough it happens to everyone and not seller's fault. Received item was NOT as described and not even remotely similar to gilet which was on photos - different design with poor quality fabric and poor peeling off print at the back. Only front embroidery was acceptable. I've contacted them with my concerns and I was told that they are waiting for response from courier. That was already over a month since I've paid and placed order. I was told that as a gesture of goodwill they can reprint all order. Gesture of what? I've paid for whole order. Parcel should be fully insured so there's no loss for them. I've said I'm not satisfied with that solution as received item is of poor quality so rest will be exactly same and based on that I've asked for refund. Few days later I've received a phone call from Karen (company director) and was basically fobbed off that whole order was made as described in first place and quality is great with excuses like they can't make big embroidery at the back as it rips fabric in pieces. My old embroidered polo had much bigger embroidered logo which still looks like new despite being washed dozens of times. Again I've heard about doing me a favour and reprinting order. I've asked for a refund and was told NO REFUND. I've suggested escalating case to PayPal and I was told I can do it if I want. Original order was placed on 12th of MAY. On 24/06 I've opened claim with Paypal and attached detailed description with lots of photos. Print Related HAVEN'T even responded at all to claim. Not even once. On 14/07 I've asked Paypal to step in. Seller still haven't responded within deadline (21/07). Totally unprofessional which is very disappointing. Case was closed in my favour and I got my refund. I'm glad that I've used PayPal and they've seen all information provided by me. I've wasted 2,5 MONTHS of time and still have no products. I'm glad that some people are happy with their orders but for me it didn't work especially with lack of communication/updates from seller since problems started. I will look elsewhere.

"Very happy"

The person I spoke to was very helpful and sorted everything out that I asked for. Price was very good. Infact because the price was good I thought it was too good to be true, but thought id give you guys a go anyway as im just going out into my own business as a builder and wanted to be professional. Clothes arrived when told and opened them up. Very happy with the embroidery and clothes themselves are very comfy and good quality. Very happy with order and will be getting more. 

Thank you

"Fantastic products at fantastic prices."

Fantastic products at fantastic prices.
Friendly and helpful service, and communication is faultless.
Will definitely be using this company again and again.

"Print related have been the most …"

Print related have been the most outstanding printer that I have used in 30 years in professional services. They were truly outstanding. Quality and service delivery were impeccable and fully plan to use them in the future. Thank you to Steve and the team.

"Fantastic Company to deal with!"

This company is reliable and efficient. I would highly recommend them!

"Excellent production of personalised corporate stationery and promotional gifts."

Fantastic design of branding for corporate stationery and gifts including pens, folders, fliers, letterheads, compliment slips, business cards, personalised corporate name plaques.

Excellent customer service and advice throughout corporate branding process for all merchandise.

Great ideas for promotional marketing gifts.