"I have not received this item"

I have not received this item, I have called and left 3 voicemail messages and sent 2 emails to the support email address asking someone to contact me urgently

"products arrived promptly,"

products arrived promptly,

"Product easy to locate"

Product easy to locate, prompt response,notification of lack of stock but other options offered. Very pleased overall.

"I ordered a desk for my son back in in…"

I ordered a desk for my son back in in August. The plan was to have it delivered before or shortly after the beginning of the school year. After a month I was notified there would be a delay in my delivery of around 45 days. I was asked if I still wanted the product and I said yes. In November I got another email saying the product was discontinued so they could offer alternative products or a refund and £50 store credit. I told them I wanted a refund. 9 days later I had to email them again as I had not received the refund yet. I also asked for cash back compensation. The £50 store credit meant I would have to buy something else from that company, something I did not want to do after my recent experience. After chasing them they replied that I would get my refund in 2-3 days. I asked again for the cash back compensation and they said company policy dictates to give only store credit. Appalling customer service!! No way I would buy from that company again

"Received item as scheduled and was able…"

Received item as scheduled and was able to assemble the height-adjustable table and chair within 45 minutes. But within a week of using the chair, it was no longer adjustable. The chair no longer clicked into position. It will appear something snapped. I have been in touch with efurnit and an email in May and after three months, still no reply. Sadly, I recommended the table and chair to a colleague and he had similar issues and the chair had to be discarded. The design is great but the chair isn't durable. I wouldn't advise buying-