"My money has been effectively stolen..."

Ordered 10 disposable vapes on 28/3/24.
Nothing received by 8/4/24 - emailed the company.
Received reply very quickly, "we'll look into it".
Received a package on 9/4/24 - with 3 vapes in it, not 10.
Emailed the company again.
Again, quick reply, "we'll look into it".
Still nothing by 12/4/24. Emailed again asking for a refund. No reply.
17/4/24 - emailed yet again - where is my refund.
Reply again - "sorry we thought we'd done it".
Today (22/4/24) and no refund, no communication. I give up, guess I'll have to ask for a chargeback from mastercard.
I don't think this "company" is a sham, it's just clearly run by a hapless amateur. Avoid at all costs.

"Order not delivered no reply to messages AVOID!!"

I made an order in 24/11/2023. I have not received my order. From my account I have sent a message requesting info as order still says processing. I have emailed as well still no response. I will be doing a chargeback with my bank as this smells like a scam. Also after seeing these other reviews it seems necessary!!

"Product out of date by 2 years"

I've just noticed that I'm not the only one that has received a product that is 2 years out of date and deemed useless.
It's been nearly a month and still no joy of my refund I was promised.
BE AWARE SCAM WEBSITE
TRADING STANDARDS INFORMED

"I placed an order & received a product…"

I placed an order & received a product that expired more than a year ago. Their customers service is a disgrace. I don’t recommend buying from this shop.

"Great company"

Great company and the owner took lots of time explaining the products to me and suggesting which ones would be suitable as a newbie to vaping. Thank you and will be purchasing again.

"Let down but sorted out"

Had an order problem. Patrick sorted
It out well and made it right. Good service in the end