"First time using Waterside"

First time using Waterside, thought I'd give them a try as it supplied one(or two) if my favourites.
Really impressed!! great comms from Andrew who rang me to confirm a delivery day along with an update on stock and recommendations for future purchases.
Order promptly delivered in wine holder boxes, great prices and discounts on multiple bottles.
Would highly recommend, will be using again in the not too distant future.
Thanks Ian.

"Great customer experience"

Great customer experience, from order to delivery

"Love your Charlie Zin wine and…"

Love your Charlie Zin wine and appreciate the Fast efficient Service

"Great service and really friendly staff"

Great service and really friendly staff

"Amazing customer service"

Amazing customer service. Fabulous advice, Great selection and very reasonable pricing.

"Excellent service and excellent wine!!"

I bought a dozen bottles of Le Clivie Primitivo. On the day only six were available. The owner called me and explained that the remaining six would be available in four days. So I had to wait a little but it was all delivered as promised. Excellent service and excellent wine!!

"Excellent service as always!"

Excellent service as always. A very professional company to deal with. Loving our wine, thank you.

"What a gem of a find waterside wines…"

What a gem of a find waterside wines is!
I was looking for something special for a birthday gift. Andrew phoned me and guided me knowlegably towards my choice. He was so warm and personable, it was like sitting down chatting with an old friend - with a glass of wine obviously!
He went above and beyond- even organising a personal delivery for that special birthday bottle.
I can’t thank him enough. Exceptional.

"Great service on recent purchase of Deux Grives"

Customer service was excellent, with a personal phone call with suggestions.

"Only appears to offer one payment method"

Tried to buy and the only option is to use PayPal, having used PayPal before and being let down, I was not too pleased.

Contacted the company, they responded with emails and calls, there had been an issue with the website. All was back up and running very quickly and I could place my order.

Issue resolved quickly once they were aware