"Very fast shipping"

Very fast shipping, the crystal was awesome

"A little pricy but great Job"

A little pricy but great Job. would recommend to friends.

""'Worthless""

The prestige large crystal 3D photo etching is nearly invisible in daylight. No where near the contrast of the advertised crystals.

They sent a LED base which made the side view very grainy and look as is it had been sand blasted.

They took no steps to correct the problem, whatever it was. So now I'm stuck with a $300+ paper weight.

Reply to their reply:

1. "We took many steps to correct the issue ... your crystal ... came out beautiful the second time."

Their email: "Your crystal is ready and looks very good in my opinion but i do want to point out that the the areas that have sharp transition from shadow to highlights definitely stand out in the crystal. The 2 main areas that this effect occurs is: 1. Mid thighs down 2. Chest to shoulder area especially on left side when looking at image. ... [I] would suggest either you submit a different image or i can try to have my designer photoshop the image to eliminate these sharp transitions. In addition the head is slightly cut (cropped) on the top. " Adam Gansky

DOES THAT SOUND LIKE " ...came out beautiful the second time..."

2. "We had tried contacting you numerous times via emails and phone and unfortunately, you did not want to give us the opportunity to ship you out the new crystal we have made for you and refunded your order."

After 44 emails resulting in "[I] would suggest either you submit a different image or i can try to have my designer photoshop the image to eliminate these sharp transitions. In addition the head is slightly cut (cropped) on the top. "

I REQUESTED A REFUND that was never sent.

3. "Your statement of being "STUCK" with paper weight is untrue and we would appreciate if you can update it to reflect what we had done for you."

UNTRUE... In today day and age, not to mention your actual finished products which speak for themselves, don't you realize emails are a complete and accurate record of who and who is not being truthful?

THE TRUTH IS unless the photo sent in is of very sharp and high contrast transitions, your process and your guarantees are WORTHLESS. Being a PRO photographer for 7 years for L.A.'s 4th. largest studio, AND THE TRUTH, is what I base my critique and comments on.

4. "We do take customer satisfaction very seriously and did our best and would appreciate your feedback if you think otherwise."

All you had to do was issue a refund. END OF STORY. All you did was make excuses, blame the photo, and suggest cutting of the top of the head in a PROFESSIONAL PHOTOGRAPHER'S portrait, with perfect composition (which is why I wanted in in crystal) and more than adequate border spacing.

Kindly,
3D innovation Team

Not so kindly, but gee thanks for giving me the opportunity to think otherwise with feedback!

"Beautiful work..wrapped and shipped in …"

Beautiful work..wrapped and shipped in nice boxes..very happy with my purchase.

"Way better than expected"

Way better than expected! The 3D appearance from a standard image is beyond amazing.

"3D Innovation is awesome!!!"

We saw this in a local mall and couldn't believe how real it looked. so I decided to get a 3D of my wife and I to give to her for Christmas. The order process was easy and uploading a photo was simple. The 3D was sent to my house within a few days! It looks so cool! Thank you for creating such a unique and interesting product.

"made every effort to insure we were …"

made every effort to insure we were happy with product

"Wow!!!"

Ordering from their website was easy and efficient. They offer many payment options, including PayPal. The order was processed in one day and by the second day, the crystal I ordered was on the way. The person who received the crystal said that it was absolutely perfect. I am very pleased with the overall experience. Thank you very much!

"They Won’t Disappoint You ‼️✅"

Perfect I️Didn’t Expect It This. My Sister Is Going To Love Her GiftI️ Love It ‼️😍😍💖

"Awesome I love it"

Awesome I love it