Full Spectrum Education
Customer
"SCAM!"
I want to share my deeply disappointing and alarming experience with FSE Tutoring to warn other parents about their unethical practices. As a parent seeking the best for my child’s education, I trusted FSE Tutoring to deliver quality tutoring services, but they completely violated that trust.
Firstly, they stored my credit card details without my authorisation and were planning to used them without my consent. This is a serious breach of privacy and security that no reputable company should ever engage in. I felt not only deceived but also vulnerable, knowing my sensitive information was mishandled in such a careless and unethical manner.
Furthermore, the company misrepresented the qualifications of their tutors. I had explicitly stated that my child’s tutor needed IB certification, a requirement I emphasised as non-negotiable. However, they completely disregarded this and refused to provide any information regarding the qualifications and experience of the selected for my child tutor. This deceit was compounded by the fact that they also ignored my request for no lessons during school holidays, showing a total lack of respect for my instructions as a client.
Adding insult to injury, their services are outrageously expensive, especially considering the lack of transparency and professionalism. Their contracts are unfairly structured, locking parents into agreements that are nearly impossible to exit without incurring hefty fees. The entire experience felt like a calculated scheme to extract money from concerned parents without delivering on their promises.
I urge parents to think twice before engaging with FSE Tutoring. Protect your family from falling victim to their deceptive practices and seek out reputable alternatives where your expectations, privacy, and trust will be respected.
P.S. If there ware negative scores, I would not have given them even 1 star.
Dessie Hristova
"Worst tutoring comany ever"
They take your money and do not provide service and do not issue refund. They are in the business of signing you up, locking you into a contract, then cancelling lessons and keeping your money.
Kaylene O&xConnell
"We had two tutors both were absolutely…"
We had two tutors both were absolutely fantastic.
If there were any issues they were responded to and fixed immediately
Mahnaz Gholami
"I was honest so strss when I saw the…"
I was honest so strss when I saw the results of my son's Biology test he had C for Biology in grade 11.
So I reached to full Spectrum Education, and Ben gave me advice and said i will give you an educator to help with your son i just went and trust him."
The results of my trust, my son ended up receiving a Biology award and AMPOL BEST ALL AROUND AWARD last night. I couldnt be more proud and thank you again Ben and the team for making this happen for my son.
Martine
"Take the stress out of searching for suitable tutors "
Great communication and ease of finding a suitable match for my daughter
A big thank you to Kerry Legal and Agrima - English for your time and support
Elda Hilder
"I am incredibly grateful for the…"
I am incredibly grateful for the tutoring services my son has received. Zac is amazing, highly skilled and exceptionally friendly. My son truly enjoys his sessions and looks forward to each one. The tutor creates a positive, engaging learning environment that makes even challenging subjects fun and accessible. It’s clear that he genuinely cares about my son’s progress and has a talent for making complex topics easier to understand. We couldn’t be happier with the support he’s provided. Highly recommend!
Mel Tornatore
"Amazing tutoring company"
It doesn’t matter if you are dealing with the phone team, tutor or Ben they are all amazing and always have your child’s best interest at heart. Jana we can not thank you enough for the teaching you gave Samantha. Highly recommend Full Spectrum Education
Matthew Reynolds
"Personal growth and strengthened self-confidence"
Full spectrum equipped my daughter with the core technical skills to enable her to improve her approach to classes and consequently her performance. It instilled in her a renewed self-confidence and self-worth. She must work at it each day but with the foundational skills she has become largely self-reliant. She is a far more confident young lady for her experience with full spectrum.
Glenn Grandy
"Great community engagement "
As the President of the Blackhawks Ice Hockey Club I have engaged with Ben and his team on numerous occasions in order to discuss matters of sponsorship of our community sporting club, thoughts on promotions and a activities and development opportunities.
I have always found them to be very professional in their communication and seek to lead with their approach. I wouldn’t hesitate to recommend FSE.
Tanya N
"THE BEST OUT OF ALL"
Zac has been an extraordinary support for my son since day one. My son’s willingness to learn and improvement on his skills are mainly from Zac. Zac is one of our most trusted support. Thank you so so much for everything!
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