HealthCentralUSA.com

Beauty & Well-being
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704 reviews
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HealthCentralUSA.com

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Teresa Olson

1.00/5.00

"Paid for vitamins I never received!"

I placed an order online through HealthCentralUSA for Solgar HyBio Vitamin C. My credit card was charged the next day (6-19-24) but as of today 8-7-24, I have still not received the vitamins. I recently sent an email giving all details of the order. The site says they will respond within 24 hours. I have had no response to that email from a week ago. All I want is the vitamins as ordered or my money refunded.

07/08/2024

Sarah Wittman

1.00/5.00

"I didn't cancel my order"

I didn't cancel my order. Health Central did - only AFTER they used my credit card to pay for the item that I ordered. They promised me a refund which I never received. Don't do business with this company unless you want to get ripped off.

03/08/2024

Shawn Menorath

1.00/5.00

"This Health Central USA company is a FRAUD "

This Health Central USA company is a scam company. Don’t buy anything from them. I bought some coffees from them and they were never delivered. After a month, I contacted them and they mentioned something about me choosing a local delivery bullsh*t option and won’t be able to ship to me. Why didn’t they tell me that the first week? I had to contact them to find out after a month. So, they went ahead and canceled my order and will issue me a refund. It’s almost 2 weeks now and I still don’t see a refund, yet. Been emailing them over and over but all they can say is that some orders take longer than others and they don’t know when I will get my refund. Ridiculous!! This company is a fraud.

29/07/2024

JJ

1.00/5.00

"DO NOT ORDER ANYTHING-SCAMMERS"

DO NOT ORDER ANYTHING! DISGUSTING SCAMMERS-Health Central USA
Terrible-My order was refunded (SO THEY SAY...I HAVE NOT RECEIVED A REFUND) without my knowledge (no call no email prior to my inquiry for status on delivery) that they say was because "...you (I) chose delivery out of the local delivery area" and it "created an issue in their system." They did not give me notice until I waited the 14-28 days for delivery (as per their instructions) and then inquired on the status. The following was sent to me in their email: "I am sorry to hear that. I researched your issue. If you check your order confirmation email, it looks like you chose the local delivery option. Because you live outside the local delivery area it created an issue in the system. Don't worry! I just pulled your order from the que and the system canceled your order and issued a full refund to you. Refunds typically take 3 to 6 days to go through depending on how fast your bank processes their transactions." This was sent 3 minutes after they sent me the email stating they refunded my purchase. With the "system" error wouldn't you think that within 28 days there would be some kind of alert about an order? I can guarantee there was no "issue in the system" when they received the $98.48 from my bank...no system disrupts there?
I was emailing back & forth with “JJ” and asking to place a new order (several times-to no avail-he didn’t even acknowledge that I was trying to place a new order-he kept telling me about my refund) and was told “We stop taking order!” These people are a disgusting waste of human life.

Also BEWARE OF Remedy Health Media
Who owns Health Central?
In 2011, HealthCentral was acquired by Remedy Health Media, a digital health information and technology provider. Within two years of the purchase, the company was recognized by Crain's New York Business as one of the Top 50 Fastest Growing Companies of 2013.

26/07/2024

Pam G

1.00/5.00

"THIS COMPANY IS A TOTAL SCAM!"

THIS COMPANY IS A TOTAL SCAM!! Don't order anything from this company. There is a official warning online from the BBB regarding the validity of this company claiming to see vitamins and various other items. It is NOT a real company and they steal your money!! BEWARE!

25/07/2024

Roxanne Sours

1.00/5.00

"THIS SO CALLED COMPANY IS A SCAM… I…"

THIS SO CALLED COMPANY IS A SCAM… I can’t scream that any louder!!! All the negative reviews are ABSOLUTELY correct about this company.. everything you’re reading has happened to me.. “The product is out side your local delivery”… “I’m sending you a full refund…” Never received my refund even after Multiple email exchanges.. BEWARE!!! This guy JJ is the only one who responds and keeps giving you the run around. Doesn’t really respond to what you email!!

18/07/2024

Gregg Teslovich

1.00/5.00

"Two dishonest ads on their website"

Two dishonest ads on their website: One says "Free Delivery"; another says sale $12.21 (for a supplement) but charged $22.20. On checkout both turn out to be false. Never heard back after calling and also sending emails with screenshots to point out the misleading product descriptions.

09/07/2024

Elle Ce

5.00/5.00

"Best Of Luck!"

I'm sorry to hear you're no longer in the ordering business. I've enjoyed your service in the past. My best to you in your future endeavors!

05/07/2024

Mari

1.00/5.00

"I placed an order 5/25/24 for eyedrops…"

I placed an order 5/25/24 for eyedrops I cannot find elsewhere. Order was confirmed and said they would notify me when it shipped. It never shipped, but a charge of $54.98 is on my Citi card. If you don't have it, and therefore cannot ship it, do not try to charge me for it. So disappointed. They were excellent eyedrops.
I expect a full refund. M. A. Lane

04/07/2024

Palmetto Traveler

1.00/5.00

"Unavailable product promised but not delivered"

I ordered a product that has become unavailable through other sources. Their website allowed me to order multiple bottles, and I prepaid the order in full. I did not hear from the company for over one month regarding the status of my order, so I requested a full refund, which they issued immediately. I will not be doing business with them again.

30/06/2024
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