Utopia Computers
Allan
"Excellent advice and help from all…"
Excellent advice and help from all staff spoken to - 3.
Obviously knowledgeable and able to talk in plain language in a confident explanation of the product with good positive suggestions.
Also not pushy and the customer is comfortable with the conversation and future dealings with the business.
David
"ignore my previous message"
Ignore my previous post guys are really helpful and contacted me to sort things out
Kevin Tang
"Best of the best"
Bought a trustworthy laptop from utopia computers a couple of years and due to my carelessness I dropped my laptop which had cause some issues but Sean from live chat help me solve and identify the problem and even provide me with useful information. The best support you can ask for and highly recommend
Al
"Great Company, Extremely helpful!"
I called today to ask for help with a macbook that was not charging. I was met with a very polite person on the phone who talked me through some things and that it was probably because of X... but if it wasn't then to bring it and for a diagnosis and went through some options.
I opted to try the suggestion and in the end it didn't cost me anything with the company BUT what I will say is this will bring me back to spend money with them in the future.
Thoroughy impressed and will definitely be back to spend some dosh!
Jennifer Calvert
"A Very friendly and knowledgeable…"
A Very friendly and knowledgeable company. Highly recommend.
Harun
"Excellent Customer relations - Sean"
Sean was very patient, friendly and helpful. Walk through on all the "Technical stuff" to which I havent got a clue but made it a good experience all round.
Thanks Sean for all your help.
elizabeth
"Great service"
Great service
Jay Read
"Good customer service"
Wanted a custom built laptop for my graphic/web business and Utopia made just what I wanted with the Fury-15 which is a high quality product, however I have had issues with the keyboard not working after a couple of months which they have replaced free on the warranty, costing me over £100 in shipping fees as per normal. The top of the range 144Hz LCD screen has had light bleed twice, due to it being side lit and not backlit and been changed once, the new screen developed two dropped pixels. Utopia has now replaced the screen and and fixed the dead pixels for free as well as replacing the laptop casing that got scratched and dented during transport due to no ones fault. This has resolved all the problems I have had and the customer service is good and responsive.
Luke
"Went to utopia to order a gaming pc"
Went to utopia to order a gaming pc, and didn’t know much about it.
Liam explained what I would need and told me the cost and was happy with my experience and made me feel at ease and they knew what I needed it for and made it to spec can’t recommend them enough absolutely fantastic CustomerService and always happy to help you and explain things
Jordan Ferries
"Bought a custom Mech-17 from the team…"
Bought a custom Mech-17 from the team at Utopia and it's been perfect absolutely no problems at all. The website is also easy to use and the staff are extremely helpful and friendly 5/5.
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