"Inflate Prices After Booking"

Booked a transfer via website from Ravenna Port to Bologna Airport.
About half an hour after booking, was sent an email stating my transfer had been cancelled with no explanation.
I sent an email asking for an explanation and the reason they gave was that the taxi company had no vehicles in the area for my dates!!
I then went back on their website and they had virtually doubled the price of the transfer.
This company is deceiving customers by providing a competitive price online then inflating the prices.
Don't use this company they are not trustworthy.

"The company doesn't take a…"

The company doesn't take a responsibility for the service provided.
You are on yourself, they only connect and take a fee. Response time is bad. The feeling that if they could find a way not to serve you they will do.

Update:
Order number: INT-3035279

Update 2:
Possibly basing on this comment the refund finally was issued without additional explanation.
To be honest I put 3 instead of 1 start.
Still the company behavior below my expectations for a good provider that I can count on.

"Good overall, but communication difficult."

I made the booking and was to meet another person at Casablanca airport whose flight was arriving after mine. The driver made contact with me at time of plane landing and i told him i was waiting for the other person to come out. The luggage collection was very slow and the driver kept on ringing me. When we finally came out, i rang him and we could not find him. We must have been half an hour going between the 2 possible exit doors before he finally turned up. The guy was nice and brought us to destination.

"Sizinle çalışmak istiyorum,transfer…"

Sizinle çalışmak istiyorum,transfer yapıyorum

"highly recommended"

despite a significant flight delay, the driver waited and made the journey

"Airport transfer Mauritius"

Excellent and value for money

"Excellent service, availability and kindness of the staff."

Driver not present upon arrival at the airport; called the company, problem solved immediately, even though I didn't speak English well: I was sent a message in Italian, telling me that a driver would arrive within 20 minutes and that if not, or if I wanted to take a taxy immediately, I would be been refunded. The driver arrived after 10 minutes!
Upon return, the driver was present in front of the hotel already 15 minutes before the requested time!

"Easy to use"

Easy to use. Excellent prices

"Very reliable"

Very good experience and always on time. I had booked four trips and everyone was excellent.

"cattiva esperienza da evitare…"

cattiva esperienza da evitare assolutissimamente siamo stati lasciati per strada alle 4 di mattina non sono venuti a prenderci due trasfer dall'hotel galleria italiana di Breslavia all'aeroporto copernico di breslavia e vi consiglio di muovervi con app uber efficientissimi ci hanno salvato e portati in aeroporto velocemente e con pochi soldi