"Placing my oder is very simple"

Placing my oder is very simple, I ring Adam who will return my call if he happens to be away from his desk. He is very professional, polite and very helpful.
He will explain different procedures, and tell when when to expect my delivery
I have done this several times, and it works perfectly

"Telephone Purchase"

Very helpful assistant in the Windsor shop.
She helped me choose the wine.
Followed with a fast delivery .
Excellent all round.

"Excellent service"

Excellent service

"Great wine choice and so convenient "

Always a great choice of wines and have some firm favourites but being able to build your own cases gives the opportunity to discover new ones. Always good offers and delivery is so efficient.

"Helpful advisor and good choice of…"

Helpful advisor and good choice of available wines

"Pleasant and efficient call responder…"

Pleasant and efficient call responder and good delivery time.

"Angie "

Fantastic service from Angie as always.

"Your wines and service I cannot fault…"

Your wines and service I cannot fault and as this is a review on overall services the only thing I want to point out is last weekend at your wine tasting in Edinburgh I feel there were too many people in at one time, considering the amount of viruses and bugs going around at the moment, it perhaps would have been better if it could have been done in 2 sessions, ie afternoon and early evening.

"Great customer service"

Great customer service,and fast delivery with very accurate tracking information.

"Helpful never disappointed if we try…"

Helpful never disappointed if we try different wines. Quick delivery