"I never heard from anyone and I keep…"

I never heard from anyone and I keep getting these emails so idk

"Came out as planned"

Came out as planned. They are working to get insurance company to rethink our initial estimate

"No one ever replied"

No one ever replied. Thanks

"Rick was very helpful"

Rick was very helpful, knowledgeable, and professional. He pointed out the damage on the roof and explained what he was looking for with regard to the hail damage. Abernathy has been very timely, right on top of moving the claim and repairs through the process.

"Prompt service."

Prompt service. My roof looks great. The guys answered any questions I had. Would recommend Abernathy Roofing to anyone needing roofing repair.

"Looks great"

Looks great

"Overcharged"

After 1/2 of the estimate was paid for in advance, on Thursday. Told the crew would be here Monday or Tuesday. It then went to Thursday, Friday. With rain both days someone left a ladder and partial bundle of shingles on Friday. Saturday was phone tag for several hours. He showed up installed 1 shingle, said the others will lay back down with sunlight, and was gone in 30 minutes. Text back and said we have hail damage, would we like to have someone look at it. This is not worth the 1200.00 price tag. Especially when my INS agent is who contacted you to start with and no hail damage was spoke of then. That's why I paid out of pocket. 1200.00 for a 30 minute ladder and shingle job is rude.

"professional company all around"

Very professional company all around. Project managers and crews are the best. Could not be more satisfied with quality of work and materials. Thank you Jon, Kyle and Norm for such a complete professional job. Five stars all the way!

"I really appreciate that your salesman… Was prompt, courteous, knowledgeable."

I really appreciate that your salesman was totally up front with us regarding your services & follow-up for any issues.
He was prompt for our appointment. And we discussed varying lay-outs for our solar panels.
I am glad to be quoting & prepping now. We are hoping to install late April or early May.
We would like to discuss lower financing. I don't want to spend 25 years paying this puppy off. There is no penalty, I understand, for early payoff.

"I did not like that your agent insisted…"

I did not like that your agent insisted on being with our insurance agent during the damage estimate because I believe he encouraged the estimator to include excessive damages. Our insurance company issued a check for the amount of the estimate, which your agent asked us to give him and that we wouldn't need to do anything. When we signed the contract with your agent there were items of the estimate that he told us he could not afford to do leaving us liable for any future damage on those items, which I did not like but felt compelled to sign anyway, but in addition to that they did not shingle our shed, which was the reason I am writing this because I asked him point blank if that shed was included and he assured me that it was. I came away believing that this was your company's method of operation: Get a high estimate, take the entire check and do only part of the work and keep the excess money.