"one of the most trusted online shopping sites"

responsive, quality products, excellent communication, absolute trust

"Outstanding online retailer"

Mukama are an absolutely outstanding online retailer of travel goods and essential items. I have bought two Able Carry backpacks from them, and their service is exemplary. Rapid delivery, very frequent communication, fair prices and they take care of customs, import-duties etc. An absolutely first-rate company.

"My first experience of Mukama"

My first experience of Mukama. They had my “grail” knife in stock. I ordered and it was shipped exactly when they said. My package arrived in the Uk less than 2 days later! Great experience, great website. 10/10

"Above and beyond customer service."

I ordered the product on Sunday evening and tried to cancel via their email process on Monday evening at 9pm.
I had a response on Tuesday at 11:02 that the order was shipped on Monday but a technical issue marked it down as being still being outstanding.
The customer service clarified everything and refunded me the shipping costs and the difference in price of the product.
Five stars for going above and beyond in customer service.

"MUKAMA simply outstanding "

⭐⭐⭐⭐⭐ MUKAMA – Simply Outstanding!

I am absolutely thrilled with MUKAMA! The selection of high-quality products is fantastic, the website is well-organized, and the ordering process was completely smooth. What impressed me the most was the fast shipping – my order arrived quickly and was securely packaged.

The product quality exceeded my expectations – exactly as described and superbly crafted. A special shoutout to the outstanding customer service: friendly, professional, and extremely helpful.

MUKAMA has definitely won me over as a loyal customer! I will be ordering again and can wholeheartedly recommend this shop. Thank you for the excellent service!

Regards Andre “see you soon”

"All good at the end!!!!"

My last order from the company has been a complete nightmare. Since 29/November I have not received my order. When I informed them about the situation the told me they will check back to me when they would have new information from the shipping company that was on 12/December. Now at 16/December I still have no answer.
Edit: in the end everything was resolved they even refunded me the shipping cost. Have not received yet my order but hopefully soon that will also be fixed.

"Webshop levert snel en goed"

Webshop levert snel en goed. Dit was de enige plek waar ik de Alpaka Elements Tech Case kon bestellen in Europa. Erg blij met dit waterdichte schoudertasje. Het is een kwalitatief hoogstaand product.

"Wery good company"

Wery good company. Allways ansver on email if There is any question. Good support.
They are trusted company.
My deliverence was litteratur late and they tok away shopping Costa.

"Perfect "

Envoi rapide et super service client qui a su gérer ma demande.
Merci Ali !

Fast shipement and great support who help me for my request.

Tanks Ali !

"Nice selection, fair prices"

They are one of the very few stores in Europe that sell Able Carry backpacks, and both of my backpacks I bought through them. So I guess it makes me a satisfied returning customer :)

I don’t have much to add. They have a nice selection, the prices are fair, shipping within EU worked with no problem.