"If I could give zero stars I would"

If I could give zero stars I would. Ordered a printer however it wasn’t compatible with our software. Attempted to return the printer however return was rejected due to some pen on the packaging and ‘cockroach poo’ on the box…pretty sure this could have happened anywhere in transit? When the rejection was questioned we were then accused of returning a printer that we hadn’t purchased from them? Awful customer service, rude and had to constantly follow up every email to result in them just sending it back and refusing to respond. No idea what they’ve sent back or where they’ve sent it, but clearly needed the $300 desperately. Mohini and Vani were aweful to deal with.

"Received the product in good condition"

Received the product in good condition, staff contacted me regarding my address was friendly and professional, shipping was done in reasonable time.

"Got what I needed"

Got what I needed. And explained alternative options properly

"Extremely helpful customer service…"

Extremely helpful customer service person and prompt delivery as he premised. Well done, thank you again.

"Very prompt and courteous service"

Very prompt and courteous service

"Excellent. Serena is your biggest asset"

Serena is your biggest asset.

"Good customer service and communication…"

Good customer service and communication via website and fast delivery.

"Serena your senior sales executive has…"

Serena your senior sales executive has been very professional and prompt in getting my order processed and despatched. I will recommend onlypos to all my friends and customers s A pleasure to work with. Serena is definitely an asset to your organisation.
Srinivasan MD Vasscorp Australia Pty ltd

"Ordered a computer cable and it turned…"

Ordered a computer cable and it turned up the next day.

"Fantastic service and communication…"

Fantastic service and communication from the team at OnlyPos.