"Seems like every time I try to recharge…"

Seems like every time I try to recharge they tend to squeal a frequency I do not hear that really anoises my wife and pets. Also I have no option to adjust sound on a noisy situation. So I rarely use them should have sent them back

"The hearing aids do help my hearing."

The hearing aids do help my hearing. I wish they would fit better. I could use smaller tips than the ones included because they have fallen out on occasion. I have small ear canals. Also the hearing aids are not as small as advertised. They are noticeable. But all in all for the price they are okay.

"one quit working in 3 days."

one quit working in 3 days. They said sorry.

"Do not recommend these aids"

These hearing aids are not very good as they do not fit in the ear canal properly. There is way too much background noice that I had to remove them. I didn’t like that I couldn’t adjust the volume on the fly. I don’t want to be carrying a tool around to adjust for hearing volume. I will be returning today. I have purchased regular hearing aids which are superior to these. Yes, they did cost more but they are fantastic as soon as I put them in my ears. They are also compatible with my IPhone. I would also recommend that a person get their ears tested for what hearing aids are best suited for their needs.

"Defective device replacement …"

I was advised that my replacement device has been approved for shipment about a week ago; however, up to this day shipment has not been confirmed!

"This item did not fit the need for my…"

This item did not fit the need for my husband. I want to return it.

"Haven’t called customer service"

Haven’t called customer service. Order came in a reasonable time. Hearing Aides are fine for my hearing loss.

"I thought it’s invisible when you put…"

I thought it’s invisible when you put inside your ears,but isn’t.

"not happy with this company at all"

I husband was not happy at all with the quality of the hearing amplifiers-not hearing aids. All he heard was a loud feedback of his own voice. Very distracting. I requested a refund and returned the item on December 15,2022 and they received it on Decemeber 26,2022. They said I would receive full refund less shipping and handling with in 10-15 business working days. This did not happen. I must of called 5-6 times asking about my refund to get the same answer that the billing department has to process the refunds. After many times of calling, I received a refund on February 21,2023, so more like 40 business days. I will not be doing business with this company ever again.

"I made a purchase of 2 sets of hearing…"

I made a purchase of 2 sets of hearing aids 10/20/2022 Order #40678 and they were not what I expected. I returned them on 11/29/2022 USPS to :
PO Box14367, Scottsdale, AZ
I had lost the return # from the USPS. I have tried multiple times to explained this problem and told that without USPS #their really much they could do, I had enclosed the receipt in the package with the hearing aids. I also talked to someone again and she was going to look into it. I realize I sent it to the only address I had because calling during the holiday was impossible, I could never get through to anyone and was very frustrated. I just want a refund for something I don't have. I just would appreciate someone anyone to help me with this, please!! Thank you for you help!
Kathleen Poisson