"If I could give a zero I would."

If I could give a zero I would.
I was really, really disappointed with their handling of my order and the way the flower spray was created and put together. I gave the shop at north harrow good notice to prepare the flower spray for to pick up early monday morning by myself. I paid and they assured me this will be fine only to be really disappointed with the arrangement as they were not ready and were making the spray using many days old flowers for a funeral flower spray making the spray look awful. I had no choice to take spray at the time as i was going directly to the funeral. I will not be using them ever again and would advise others to not use Van Arthur shop in North Harrow.
They should have ordered the flowers ahead they had the time. They should have come in early or prepared the spray the night before as other florists do keeping the spray damp and flowers looking beautiful.
This did not happen for me .
I would not want this to happen to anyone else.
See your order number 7368763 for reference if you cannot find the order, i have the email and card receipt for the order from the day that can verify the order and my and my family's experience is factual.

"I cannot praise my experience with Van…"

I cannot praise my experience with Van Arthur Florist(North Harrow)highly enough. After calling them at 11 am to request flowers for collection that evening, their professionalism shone through. They guided me expertly over the phone, helping me select the perfect flowers and colors. Putting my trust in their expertise was a decision I'm truly grateful for. Upon picking up the arrangement later that day, I was astounded by its beauty; it surpassed all my expectations. Throughout the event, numerous attendees couldn't help but compliment the exquisite flowers, which undoubtedly stole the spotlight. My heartfelt thanks to Van Arthur Florist for their exceptional service and stunning floral arrangements. You've not only earned my loyalty but also my highest recommendation.

"I was so thrilled with the flowers I…"

I was so thrilled with the flowers I ordered. They were stunning and so many different types of flower in the bouquet with no rubbish fillers, really excellent quality and looks really high end. Also I ordered after 12 for same day and they were more than happy to do it.

"They're Perfect!"

This might be the best florist company in London and I tried a few over the last 12 years of living here. My parents started ordered flowers for me from here and every time the team at VA goes above and beyond to deliver the freshest, stunning looking bouquets, always on time and the customer service is top-notch, very friendly, professional and all around great. There was a tiny mix up because it was an international order (so some stuff got lost in translation) and to fix it, they delivered a whole new bouquet (it was a huge one) and very high quality chocolates with a lovely note from their team attached. I mean seriously, you can't top that. Very happy with this flower shop, hope despite the difficult times for everyone following the Covid-19 they will expand further, we need more businesses like that. Definitely recommend them to anyone who wants to make something special for their loved ones, colleague or a friend. A huge thanks for your business!

"Sent flowers in London recently with…"

Sent flowers in London recently with Van Arthur, going off other reviews as I’m not near enough to visit the store. Impressive flowers at a reasonable price, delivered on time. Will buy again!

"Birthday flowers with a smile"

Lovely flowers delivered for my birthday with the driver wishing me happy birthday which really made my morning! Stunning bouquet which stood out amongst the others with lovely own brand choccies too. From a very happy birthday girl

"Beautiful funeral flowers and very kind service"

Van Arthur helped me organise flowers to the funeral of a loved one just after lockdown period. I waited until 15th June to order (I thought that's when they re-open) but I found out after they were available on the phone the whole time, so my order did end up being a last minute one. They made 2 beautiful name tributes for me and delivered them to Leverton's Funeral Directors in London on time. I really appreciate the patience and kindness shown to me at this difficult time on the phone as I was in tears giving my message to include on a card!!! Thank you so much.

"Honestly the best place I’ve ever…"

Honestly the best place I’ve ever bought flowers from. From the presentation down to the customer service I received I couldn’t have been happier. The Mrs was over the moon. Thank you once again

"Will buy again"

I chose Van Arthur because of the contact free delivery, they were fast, efficient and reasonably priced. My wife LOVED the flowers and the presentation (even the bag they came in looked high end), honestly I can’t thank the florist enough. I will be a lucky man tonight, my son my have a sibling on the way!

"An affordable luxury florist for all your occasions"

I’ve been using Van Arthur Florist for a year now and every time I’ve ordered from them they’ve gone beyond my expectations. From my uncles funeral, sister in laws birthday, cousins honeymoon and even Father’s Day, they never disappoint! I know I’ve found the florist I’m using for life. Thanks a million guys keep up the great work! 🙏🏽