"Super awesome company to work with!"

Super awesome company to work with!

"BUYERS BEWARE"

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COMPANY DOES NOT WANT TO GIVE REFUNDS!!! Firstly, the colors are MUCH darker than what's pictured online. Received item and didn't like color. First Red Flag: Contacted site for RMA. Waited days. No RMA sent. Called company. Second Red Flag: The gal pushed and pushed for exchange, instead of refund. Finally told me what to do with it. Third Red Flag: Wig Salon received item and said my card "couldn't be refunded". They had NO PROBLEM taking the funds but BIG PROBLEM refunding. They even went as far as accusing me of having a fraudulent card!! The emails from said owner were very uncaring and flippant. They now hold both the product AND my $150 and they refuse to understand why I'm upset! The company is a scam and I hope someone scams them as much as they have scammed me.

"“Raquel Welch” ‘Simmer Elite’ Wig"

I purchased the “Raquel Welch” ‘Simmer Elite’ wig. I, absolutely, love it! I have purchased many wigs, through “Wig Salon”, but this one is my favourite! It is beautiful!

It is a popular wig, and was on “backorder”, without a “tentative date”, but I ordered it, anyway, and was willing to wait. I ended up getting it, fairly quickly, which was a nice surprise.

I have been ordering wigs, from “Wig Salon”, for about 13 years. I have had great “Customer Service”. I have had good experiences, so will continue to order, from them. They have been very helpful.

Deborah Florko
Langley, BC, Canada

"Though I order from Canada"

Though I order from Canada and been dealing with Wig Salon since 2009, Mr Joseph always gave me an excellent service and fast shipping. Never had to exchange.I love their wigs, the price is right and very professional and cordial service.

Thank you Joe.

"Smart Alec “customer service”…"

Smart Alec “customer service” personnel, lazy, unresponsive, greedy and unprofessional. Go anywhere else.

Yes I placed an order, PAID FOR IT and sent in a LEGITIMATE return and got back smart alec responses when I asked for HELP. I’m sorry I ever did business with such a greedy company! Didn’t cost you a dime to throw that wig back on the shelf!

Okay! Barb from Wigsalon is the absolute rudest individual I have ever dealt with. I’m a woman going through chemo and about to be BALD and I DID NOT deserve the cruelty I got from BARB just because the wig I chose did not work out. This would have been my first wig!

I asked early on in our email discussion for someone else to help me, ANYONE ELSE but Barb was having too much fun being a WITCH. Barb is nasty, cruel, rude, and I DO NOT TRUST her to give me a refund. I decided on a refund because I am not going to do business with people who are CRUEL. For gawd sake.

"Was an easy transaction and a quick…"

Was an easy transaction and a quick receipt of package.

"EXCELLENCE PURE AND SWEET! THEY GIVE AND YOU GET WHAT THEY PROMISE!"

Super establishment! I've had no problems only help, guidance and no over the moon cost thus resulting in complete satisfaction!

"Couldn't be happier with this company"

Couldn't be happier with this company. I've worked with them for a little over two years now and they are always very helpful, and the wigs are just what I wanted. Thanks!

"Very Happy Customer For 14 Years"

I have been purchasing wigs from WigSalon.com for over 13 years. After chemo, my hair never really came back right and the wigs I purchase here help me feel confident and more like myself. I've purchased everything from standard acrylic wigs to very fine European human hair. When I have questions, I'm helped promptly and often by the owner himself - to the point of having snapshots taken of two human hair wigs in the warehouse to help me determine which color was going to work best. I've had one issue in all the time I've been buying there (human hair is tricky because each one is unique!) and the owner worked with me to make it right. You CANNOT beat these prices or the knowledge of the customer service team. I highly recommend this business!!!

"Horrible experience! Terrible customer service!"

Watch out for Barbara (Sales Associate T: 1800-262-8437 Ext: 302) who is an extremely rude individual! It is difficult to buy a wig online but these people make it even more difficult. This is the worst customer service I have ever experienced. Treatment here was devoid of moral compass. Once they have you they will abuse you! The last order I made with them took three weeks to arrive and that order was sent only after I called and complained. How do these kinds of people stay in business?