"Fees"

Very disappointed that I will have to pay a ‘small’ admin fee of $595 to have my interest rate reduced.

"Finance one has been nothing but…"

Finance one has been nothing but helpful everytime I've called, short hold times and friendly staff. Highly recommend 👌

"I run a business and not having the…"

I run a business and not having the time in my day to do much else I was happy with the team at finance for a sorting out what I needed with just a short call came a fast outcome, I will certainly use them again.

"The person on the phone was very polite…"

The person on the phone was very polite helpful and understanding couldn’t be happier with the outcome

"TOP SHELF SERVICE"

This team at finance one from the start have been over the top helpful and had me feeling comfortable about the whole situation.. very helpful.. very professional.. overall 10/10 thank you very much !!!

"To the team of Finance One"

To the team of Finance One
I Noel Cassidy
From 2016 until I had my heart attack in jun/July 2017
I Carrie a car loan from Finance One
Being a New Zealander I wasn't entitled to any center link Benefits
Which made my life very stressful
Unknown how to pay for me outstanding accounts
I was not answering calls from alot of accounts so they were ringing my wife then I heard my wife screaming at the phone
At that point I thought that I'd better answer the next call
Well it So happened too be Finance One
This is how the first call id received from them ( it as an lady she starting by saying- Good-morning Mr Cassidy
This is Finance One just contacting you to see how are you today?
I believed that I'd interrupted and said YES I NO that I owe you money! But me interruption was RUDE then calmly She replied Please Mr Cassidy Calm down and tell me what's happening?
So I did she'd mention nothing about me late payments she just said well Mr Cassidy ill look into your file and get back to you within two weeks)
She rang back as she said two weeks later I answered the call
Then she Goes Good-morning
Mr Cassidy
It's (I can't think of her name sry)
From Finance One
I hope your doing well with your health please do not stress about your car loan as I have reviewed it and put it on hold we will contact you with an update later on.
We here at Finance One wish you all the best and speedy recovery
For two yrs you Finance One carried me I can't thank you enough for being understanding and compassionate when dealing with me.
It Made me feel like a family member
Thank you very much
And Please if you would
I would like the business address to send Flowers a bottle of Wine plus a bottle of whiskey to SHOW me appreciation for your patience compassion and checking on my Well-Being cheers team Finance One NUMBER ONE IN MY BOOK!!

"Great service"

Great service. Friendly and understanding

"Amazing people and very helpful"

Amazing people and very helpful

"Asked and received payout letter strait…"

Asked and received payout letter strait away and the women was nice and easy to talk to and had a nice voice

"Tracey was very helpful,"

Tracey was very helpful,
understanding and easy to talk to has a clear passion for helping people.
a great asset to finance one.
thank you