"Bought a Dell monitor for photo editing…"

Bought a Dell monitor for photo editing in Dec 18, after reading various reviews of this monitor. Bought it from NRG IT as it was a great price. Everything perfect, communications, order delivery etc 10/10.
Then about a week ago noticed a purple blob when there was a dark background, so took a picture of it and emailed them. Within 10 minutes they emailed me back! They said they'd get an engineer to look it. They emailed me back giving me constant updates and a few days later THEY arranged the delivery of a replacement & uplift of the old one!
You could not write a better example of GREAT customer service... I was involved in Customer Service before I retired and believe me it is not easy, but they are a shining example.
Great Service, Great prices & fantastic after sales!
Why would you shop anywhere else.. I won't....
And if you don't belive me check out reviews.co.uk
1078 reviews giving Avg score of 4.9 out of 5!
Says it all!

"Fantastic company"

Fantastic company, bought 5 monitors for our company and 6 months later one has malfunctioned. few trouble shooting activities proved fruitless and a replacement one sent out immediately.

Fantastic customer service, not their fault the monitor was faulty, will 100% recommend and only use this company in the future for all IT needs.

Keep up the good work

"Amazing customer service and delivery!"

I ordered a dell monitor from here and it arrived the next working day. Within 24 hours. And, with a one-hour delivery time slot.

Then, unfortunately, I noticed it had a dead pixel. This was about 2 months after I bought it. But it was brilliantly dealt with, within a week I had a replacement. What's more the replacement was dispatched on the same van as the collection was made and I had a one hour time slot for this so my time without a monitor was less than 2 hours total.

Really great company, not just when everything is going well but also when something goes wrong which is sometimes even more important.

Highly recommend.

"Superb customer support"

Superb customer support. Initially I had some problems with dead pixels on the monitor and they gave me a replacement very quickly. Nearly a year later I had another issue with lines appear down one side of the screen and they replaced the monitor again very promptly.

Alex in customer services is quick to respond on emails and very helpful. Cannot fault them, would definitely use them again.