"Fast shipping and great deal on shirt"

Fast shipping and great deal on shirt. Very happy :-)

"Good quality dressing gown"

Bought a dressing gown as a xmas present for my brother, quality was excellent and he said it was very warm - he was really happy with it.

"Thanks for sending my trousers promptly"

Thanks for sending my trousers promptly
I will certainly be using again as u have my leg length size
Will be highly recommending you!
Merry Xmas

"Arrived within time"

Arrived within time. Well packaged. Present for son-in-law. Nice top, he will like it.

"Tried a few sites for large clothing…"

Tried a few sites for large clothing but none of them fitted so I tried big fish clothing and the sizes fit and we're cheaper than other sites for designer clothing, perfect all round.

"Just very poor from start to finish"

Just very poor from start to finish. I'll fitting clothes, expencive delivery and returns and huge amount of time to get my refund.

"Easy way to order plenty of choices"

Easy way to order plenty of choices

"Good quality and fit"

My husband really likes his jeans. They fit well, are comfortable and good quality.

"Everything went well on the Return of my item"

Everything went well on the return of my item and the communication was great

"Robotic customer service answers and long refund processing time."

Update - I finally managed to get my refund, it was an almost month long ordeal from purchase to finally receiving a refund for returned items. Customer service informed me that this delay was due to a system issue.

I'm upping the rate to 3 stars as I managed to get my refund at the end, but it was still a bad experience, so would not recommend them... especially if you are inpatient and expect a seemless shopping experience like me.

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Robotic customer service answers and extremely long processing time for refund of returned items.

I have been waiting for over 14 days since they acknowledged the receipt of my return and yet I have not even received confirmation that my refund is being processed.

Customer service answers are robotic copy and paste messages.... Just a bad experience overall. I do not recommend.