"Shambolic service"

Shambolic service after ordering on 6th October and receiving a damaged part constant emails sent then blaming emails for going in junk folder ! Still waiting for damaged part to arrive. I will never order from this company again shame as good item but customer service is diabolic

"Quick delivery but beware of the…"

Quick delivery but beware of the quality of the products. Ordered the Roma white Matt sideboards 4 door & 3 door, poor instructions and very poor quality. Looks and feels plastic and not stable. Also drawers won’t open easily, just very disappointed! Such a shame as I Iove the design and was just what I was looking for.

"Fantastic customer service"

Fantastic customer service. I called to report some handles missing and slight damage on a door, and two days later the replacement items arrived packaged and safe. All completed and looks amazing high gloss unit.

The customer service was just amazing.

"Very pleased with my new sideboard and…"

Very pleased with my new sideboard and tv stand. Easy to assemble and looks great in my living room

"Happy with my product"

Happy with my product. Delivered on time and the item was full white gloss all around whereas other sellers don’t offer full gloss items

"I was a returning customer to Furnicomp…"

I was a returning customer to Furnicomp as I’d had a positive experience with them, not so second time around, I ordered a sideboard which arrived without the 3 doors, I contacted the company who then eventually sent the doors out , but one was badly damaged, I emailed photos of damaged door and they told me they would send a replacement, few weeks passed , heard nothing so I ended up emailing them twice, only to get no response , l left it a few more weeks emailed again , they emailed back with a curt response saying they’d send a door when they could locate one , that was 6weeks ago and I’ve heard nothing more ! Shocking customer service , no communication from them , this is a company I’ll not be returning to and I advise others to be very cautious of them !


Footnote : I eventually received my missing door, albeit months later with no communication from them , has put me off ordering from them again

"Delivery drivers refused to take my…"

Delivery drivers refused to take my wardrobe upstairs. My husband has arthritis in both his hips & ankles. So it’s gonna be a mission for us to do it ourselves. 2 young men & they were to lazy to do it. Will never order again. My son & daughter were both going to buy from furnicomp I’ve advised them not to bother.

"Great product and delivery team"

Great product. Kept me informed about the delivery. Helpful driver placed the item inside my hallways for me

"Easy to order and great value for…"

Easy to order and great value for money. Very pleased with my nest of tables😁

"This company is disgraceful"

This company is disgraceful. They answer straight away to make a sale but totally ignore you when there's a problem. I've had to perform a chargeback. I do carpentry work and have worked on site for 23 years. This furniture is literally the cheapest quality you can get at an extortionate price. It looks good in the photos but it's awful. It's all scratched, chipped and the wood is very poor quality.