"Poor customer service! If I could give 0 for customer service…"

If I could give 0 for customer service I would! I booked in for service, over phone I was informed to take the car in, soon I dropped the car I was told “ I told you we were busy” not been told any of this over phone nor via fixcar portal! Mechanic wise no complains. My car was needed a part which I reported on same day, engine management light was on, a full week given to order replacement part, attention I contact them 3x, on Saturday to ask if had a reply from Hyundai parts, on Monday to ask if has been priced up and could schedule for fitting, one day prior booking to confirm if was all set, as they confirmed all good to call in, I went today to be told the part hasn’t arrived and they didn’t know when would be delivered! 0 consideration for customers, I had to ask at work to move things around for this treatment! Bearing in mind was confirmed they have my contact number! If you can RUN don’t look back!

"Thanks for great service"

Thanks for great service. Stayed late on a Friday to make sure my car was fixed for the weekend. Great communication from lads throughout the day. Above and beyond.

"Great service "

Great service friendly guys no complaints and great price

"Fantastic garage with great customer…"

Fantastic garage with great customer service very trustworthy and well priced highly recommended

"Above and Beyond customer service"

Above and Beyond customer service. Went out of their way and re arranged their workload to get my car MOT done while I waited as I had no means of transport home.
They do much more than MOTs so after my experience today, first time at this garage, I will definitely be back again!!! Highly recommend all staff are first class. Thank you lads!! Much appreciated

"Great service great mechanics have been…"

Great service great mechanics have been going there 3 years brilliant have recommended friends and my nextdoor neighbour has booked for service and MOT beginning of September cheapest around

"Fast work,fair price,friendly team"

Easy to book my car in. They was quick and efficient..very friendly team too..good price and best price around Featherstone ..good waiting area which helps..use every time and highly recommend 👌🌟

"I have been using west Yorkshire autos…"

I have been using west Yorkshire autos for 3 years now for my servicing and MOT. Great service from these guys, at very reasonable prices. They picked my car up when I needed a repair done as well, they ordered the part and did the repair as soon as the part arrived. I wouldn't go anywhere else my daughter uses they're service as well. I trust them 100%