Eve's Temptation/Eve by Eve's
Yamei Zuo
"NO ONE EVER ANSWERED THE PHONE"
NO ONE EVER ANSWERED THE PHONE. I CALLED 31 TIMES. GOODBYE COMPANY SUCKS!
Xiaoshuang Yin
"No customer service answer the phone"
No customer service answer the phone. Cannot cancel order ,very bad
Yi Zhang
"Ridiculous Customer Service and Terrible Company"
I ordered ten panties from the website and NINE of them I received were wrong. After returning the package two weeks ago I still haven't received the refund. When I called the customer service they said my refund needed 5 more days to be processed because I received the wrong items. W*F !!! You sent out the wrong items to the customer and because of your mistake the customer has to wait for more time to receive the refund? It's ridiculous. Also, the representative didn't feel sorry about sending the wrong items to the customer and not a single word of apology to the customer. What a ridiculous customer service and terrible company!!!
Jay De La Cruz
"Christine Wells is so amazing"
Christine Wells was amazing when I first walked in to apply she already made me feel at home after I was approved I came back a few times to Check things out and she was there everytime to help I really appriate her services thank you Christine !!
BO
"Their first shipping was missing two…"
Their first shipping was missing two bras. At the beginning they insisted on only one was missing. After a couple of emails/calls they refunded both (the manager hanged me up on the phone). After trying on the rest, I returned five of them due to the size and material. Only four were refunded. I emailed to ask why the 5th one wasn't refunded and was told no tag was attached to the 5th item. I only tried on all the bras once and carefully placed every bra to be returned back to each individual plastic bag. Every tag for every bra was on. The bras I didn't return are still sitting in the bag with all tags on. This is so low class---they are not happy that they had to refund the first two missing bras, so now they picked the most expensive bra I returned and said it didn't have tag on. Even each plastic bag the bra was shipped in was returned. I'm filing a complaint with BBB and will go to the bottom of this, because of this kind of cheating behavior shouldn't be tolerated. Also what's ridiculous is I'm trying to review the bras I purchased, none of the bad reviews will go through on their website. No wonder most of the products have no reviews and even those with reviews, are 5 stars.
Shihui Zhang
"Service sucks"
Nobody's gonna answer the customer service call. And if you email them, the attitude is good and the problem will not be solved. I bought 6 products from the website and the most expensive one was missing. I called the customer service 5 times and no one answered. I wrote an email to the customer service asking them to ship the missing item to me, but the staff insisted that nothing was missing and every product I ordered was shipped to me until I took a picture of the stuff I received. Finally, they promised in the email that the item missing would be shipped within 2 working days. I waited for 4 working days and nothing happened, and they told me the item would be shipped within the next 24 hours after I sent an email. Then another 2 working days passed and I received a refunding email, the product was out of stock during the time they delayed for shipping. In a word, terrible service. I am not gonna make any purchase from this brand, no more!
Renee
"I love my Eve's Bra!"
I love my Eve's Bra!! It's so comfortable and pretty!!
Jessie
"Service all better"
Service all better. And all items have high quality and beautiful!
Shirley
"Good shopping experience with this …"
Good shopping experience with this company. And products are good quality.
customer
"I have bought five panties including 2 …"
I have bought five panties including 2 for s size and 3 for m size, but only one panty waist of S size is tight, others are suitable to me.So maybe the s size number of this tight one is made a mistake.
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